MIS Analyst

1 week ago

Bacolod City, Western Visayas, Philippines Ubiquity Full time

Let's tomorrow, together.

At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.

Sound like the right fit? Your tomorrow looks bright at Ubiquity.

Your Role:

Day-to-day responsibilities:

  • Develop and distribute Contact Center reporting.
  • Modify, revise, and update scorecards, dashboards, and other reports
  • Responsible for data integrity, and accuracy of all reporting requirements.
  • Works with Operation, Business Support team to create or modify current reporting.
  • Analyzes data to ensure integrity and structures data to help support or provide business recommendations i.e. Performance Metrics

Qualifications:

  • 1-3 years of experience in the same capacity.
  • Experience in extracting data from CMS and other reporting platform
  • Strong data analytics and creation of reports
  • Experience in automating task/reports that are manual to reduce cycle time and defects.
  • Proficient user of Excel, SQL and understanding call center statistics a must.
  • Knowledge in VBA, macros, linked data, pivot chart tools, design tools
  • Experience in developing dashboards, and understandable reports and useful visualization.
  • Has intensive experience in creating reports using Power BI and Looker Data Studio.
  • Flexible schedule and excellent attendance record
  • Should be amenable to working on different schedules (i.e. Day Shift, Mid Shift, Night Shift)
  • Amenable to work in our Bacolod Site

  • MIS Reports Analyst

    2 weeks ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    About the job: MIS Reports Analyst - Medical Device (Cebu) | OnsiteWork setup: Onsite (Cebu)Account: Medical Equipment SupportShift Schedule | Rest Days: Night Shift | Weekends offEducational Requirement: College Graduate; 2nd-year college undergrads with relevant years of experience and skillsWork Experience:4 to 6 years of relevant experienceReport and...

  • BPO MIS Reports Analyst

    3 days ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    About the job: MIS Reports Analyst - Healthcare (Cebu) | OnsiteWork setup: Onsite (Cebu)Start Date: ASAPAccount: HealthcareType of Support: Non-VoiceShift Schedule | Rest Days: Night Shift | Weekends offEducational Requirement: 2nd-year college undergrads with relevant years of experience and skillsWork Experience:4 to 6 years of relevant experienceReport...

  • Senior Workforce Analyst

    1 week ago

    Bacolod City, Western Visayas, Philippines Ubiquity Full time

    A Workforce Analyst is an integral role in the operations of our Bacolod office.  Someone who has a high level of attention to detail, knowledgeable in different reporting platforms, proficient user of Microsoft Office and has a strong analytical mindset.Day-to-day responsibilities:A. Manage the global seat allocation for agents.B. Consolidation of data...

  • Group Manager

    2 weeks ago

    Iloilo City, Western Visayas, Philippines WNS Global Services, Inc. Full time $2,200,000 - $3,300,000 per year

    Job Summary (Description of the role / position)This position is responsible for delivering process quality metrics and adherence.Process management:Responsible for management and coordination of process quality and group of quality analyst or lead quality analyst for processes handling Insurance Claims related activities, Quality SLA delivery across all...

  • Security Governance Analyst

    3 days ago

    Cebu City, Central Visayas, Philippines Lexmark Full time

    Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make...

  • MIS Reports Analyst

    1 week ago

    Cebu City, Philippines TASQ Staffing Solutions Full time

    TASQ is looking for a MIS reports analyst to work on-site in either F. Cabahug St. or Cebu IT Park ASAP. The prescreening interview will be done over the phone. About the job MIS Reports Analyst - Medical Equipment Support (Cebu) Work setup: Onsite (Cebu) Account: Medical Equipment Support Responsibilities: Provide support to Operational Leadership teams,...

  • MIS Reports Analyst

    2 weeks ago

    Cebu City, Philippines TASQ Staffing Solutions Full time

    TASQ is looking for a MIS reports analyst to work on-site in either F. Cabahug St. or Cebu IT Park ASAP. The prescreening interview will be done over the phone. About the job MIS Reports Analyst - Medical Equipment Support (Cebu) Work setup: Onsite (Cebu) Account: Medical Equipment Support Responsibilities: Provide support to Operational Leadership teams,...

  • MIS Reports Analyst

    1 week ago

    Cebu City, Philippines TASQ Staffing Solutions Full time

    About the job: MIS Reports Analyst—Medical Device (Cebu) | Onsite Work setup: Onsite (Cebu) Account: Medical Equipment Support Shift Schedule | Rest Days : Night Shift | Weekends off Educational Requirement: College  Graduate; 2nd-year college undergrads with relevant years of experience and skills Work Experience: 4 to 6 years of relevant experience...

  • MIS Reports Analyst

    1 week ago

    Cebu City, Philippines TASQ Staffing Solutions Full time

    About the job: MIS Reports Analyst - Medical Device (Cebu) | Onsite Work setup: Onsite (Cebu) Account: Medical Equipment Support Shift Schedule | Rest Days : Night Shift | Weekends off Educational Requirement: College  Graduate; 2nd-year college undergrads with relevant years of experience and skills Work Experience: 4 to 6 years of relevant experience...

  • MIS Reports Analyst

    2 weeks ago

    Cebu City, Philippines TASQ Staffing Solutions Full time

    About the job: MIS Reports Analyst - Medical Device (Cebu) | Onsite Work setup: Onsite (Cebu) Account: Medical Equipment Support Shift Schedule | Rest Days: Night Shift | Weekends off Educational Requirement: College Graduate; 2nd-year college undergrads with relevant years of experience and skills Work Experience: 4 to 6 years of relevant experienceReport...

  • MIS Reports Analyst

    2 weeks ago

    Cebu City, Philippines TASQ Staffing Solutions Full time

    About the job: MIS Reports Analyst—Medical Device (Cebu) | Onsite Work setup: Onsite (Cebu) Account: Medical Equipment Support Shift Schedule | Rest Days: Night Shift | Weekends off Educational Requirement: College Graduate; 2nd-year college undergrads with relevant years of experience and skills Work Experience: 4 to 6 years of relevant experienceReport...

  • Senior Finance MI Analyst

    1 week ago

    Makati City, National Capital Region, Philippines Cambridge University Press & Assessment | Manila Full time

    NOTE: When you click the apply button, you will be re-directed to Cambridge University Press & Assessment's website where you will be required to create a profile and upload a copy of your CV to complete your application.Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to...

  • MIS Supervisor

    1 week ago

    Quezon City, National Capital Region, Philippines Ubiquity Full time

    The Responsibilities: Manages day to day operation MIS team that use business data and statistical methodsto provide insight into business performance and suggest area and methods ofimproving operations. Implements and oversees the analytical approaches and methodologies. Developingstrategies, and making suggestions for improvement, insight, and...

  • RTA/MIS Specialist

    3 days ago

    Quezon City, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Position: RTA/MIS Travel Collections (QC) | OnsiteAccount Type: Travel Outbound CollectionsStart Date: October 13Support Type: Non-voiceWork Arrangement: 100% Onsite (Quezon City)Shift Schedule & Rest Days: Night shift Educational Requirements: Completed at least 2 years of college without any failed subjectsWork Experience: Minimum of 2 years as a...

  • RTA/MIS - Travel Collections - Quezon City

    3 weeks ago

    Quezon City, Philippines TASQ Staffing Solutions Full time

    About the job RTA/MIS - Travel Collections (QC) | Onsite Nature Of the Account: Travel Outbound Collections Start Date: 13-Oct Type of Support: Non-voice Work Arrangement: 100% Onsite (Quezon City) Shift Schedule | Restdays: Night Shift Educational Requirement:  Finished at least 2 years in college without...