Healthcare Account

2 days ago

Davao City, Davao, Philippines TalentSync Training and Development Full time ₱150,000 - ₱250,000 per year

We are currently seeking a motivated and customer-focused Healthcare Account - Technical Support Representative (TSR) to join our dynamic team in Davao City, Davao del Sur. This full-time role is essential in delivering exceptional customer service and technical support to our growing healthcare clients.

What you'll be doing

  • Providing first-class customer service and technical support to our healthcare clients via phone, email and chat channels
  • Resolving customer inquiries and issues efficiently and effectively, ensuring a positive customer experience
  • Documenting customer interactions and maintaining detailed records
  • Identifying opportunities to improve customer satisfaction and suggesting process enhancements
  • Collaborating with cross-functional teams to ensure seamless service delivery
  • Participating in training and development programmes to continuously enhance your skills

Qualifications:

1-2 years Technical Support Representative Experience (SaaS)

Knowledgeable in Software as a Service

1-year BPO experience (Call Handling)

Willing to work in Davao City

Apply now and become part of our growing team

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