
Healthcare Account
1 day ago
We are currently seeking a motivated and customer-focused Healthcare Account - Technical Support Representative (TSR) to join our dynamic team in Davao City, Davao del Sur. This full-time role is essential in delivering exceptional customer service and technical support to our growing healthcare clients.
What you'll be doing
- Providing first-class customer service and technical support to our healthcare clients via phone, email and chat channels
- Resolving customer inquiries and issues efficiently and effectively, ensuring a positive customer experience
- Documenting customer interactions and maintaining detailed records
- Identifying opportunities to improve customer satisfaction and suggesting process enhancements
- Collaborating with cross-functional teams to ensure seamless service delivery
- Participating in training and development programmes to continuously enhance your skills
Qualifications:
1-2 years Technical Support Representative Experience (SaaS)
Knowledgeable in Software as a Service
1-year BPO experience (Call Handling)
Willing to work in Davao City
Apply now and become part of our growing team
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