Senior Process Executive

5 days ago

Manila, National Capital Region, Philippines Cognizant Technology Solutions Full time ₱1,500,000 - ₱2,500,000 per year

Job Summary

We are seeking a Senior Process Executive for our B&L team with 4 to 5 years of experience. The ideal candidate will have strong technical skills in MS Excel and preferably domain experience in Consumer Lending Cards & Payments. This hybrid role involves day shifts and does not require travel.

Responsibilities

  • Lead the execution of daily operational tasks with precision and efficiency.
  • Oversee the management and analysis of data using MS Excel to ensure accuracy and reliability.
  • Provide support in the development and implementation of process improvements.
  • Collaborate with team members to ensure seamless workflow and communication.
  • Monitor and report on key performance indicators to track progress and identify areas for improvement.
  • Ensure compliance with company policies and industry regulations.
  • Assist in the preparation of reports and presentations for stakeholders.
  • Conduct regular reviews of processes to identify and mitigate risks.
  • Support the training and development of junior team members.
  • Engage with clients to understand their needs and provide tailored solutions.
  • Utilize domain knowledge in Consumer Lending Cards & Payments to enhance service delivery.
  • Contribute to the development of best practices and standard operating procedures.
  • Maintain up-to-date knowledge of industry trends and advancements.

Qualifications

  • Possess strong technical skills in MS Excel essential for data management and analysis.
  • Have domain experience in Consumer Lending Cards & Payments which is highly desirable.
  • Demonstrate excellent communication and collaboration skills.
  • Show ability to work independently and manage multiple tasks efficiently.
  • Exhibit strong problem-solving skills and attention to detail.
  • Have a proactive approach to identifying and implementing process improvements.
  • Display commitment to continuous learning and professional development.

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