
Senior Process Executive
4 days ago
Job Summary
We are seeking a Senior Process Executive for our B&L team with 4 to 5 years of experience. The ideal candidate will have strong technical skills in MS Excel and preferably domain experience in Consumer Lending Cards & Payments. This hybrid role involves day shifts and does not require travel.
Responsibilities
- Lead the execution of daily operational tasks with precision and efficiency.
- Oversee the management and analysis of data using MS Excel to ensure accuracy and reliability.
- Provide support in the development and implementation of process improvements.
- Collaborate with team members to ensure seamless workflow and communication.
- Monitor and report on key performance indicators to track progress and identify areas for improvement.
- Ensure compliance with company policies and industry regulations.
- Assist in the preparation of reports and presentations for stakeholders.
- Conduct regular reviews of processes to identify and mitigate risks.
- Support the training and development of junior team members.
- Engage with clients to understand their needs and provide tailored solutions.
- Utilize domain knowledge in Consumer Lending Cards & Payments to enhance service delivery.
- Contribute to the development of best practices and standard operating procedures.
- Maintain up-to-date knowledge of industry trends and advancements.
Qualifications
- Possess strong technical skills in MS Excel essential for data management and analysis.
- Have domain experience in Consumer Lending Cards & Payments which is highly desirable.
- Demonstrate excellent communication and collaboration skills.
- Show ability to work independently and manage multiple tasks efficiently.
- Exhibit strong problem-solving skills and attention to detail.
- Have a proactive approach to identifying and implementing process improvements.
- Display commitment to continuous learning and professional development.
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