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Collection Analyst
2 weeks ago
Work Set-up: 3 days onsite, 2 days work from home/week
Responsibilities:
- Prepare regular reports on collection metrics, including flow rates, recovery rates, Collection productivity and effectiveness, and other relevant KPIs.
- Monitoring Collection performance on daily basis and identify problem if any
- Analyze collection data to identify trends, patterns, and areas of improvement. Perform in-depth analysis when needed and report to management for necessarily follow up action.
- Participate on new program/strategy launch and process change implementation. Collaborate with other related function to ensure the implementation is delivered smoothly
- Work with Data Science team for advance analytics and exploring ideas for improvement
Qualifications:
- 3+ years of experience in collections, credit risk management, or a similar analytical role in the financial services sector.
- Proficient in data analysis tools (Excel, SQL, Tableau, Python, or R).
- Excellent analytical, critical thinking, and problem-solving abilities.
- Strong in communication and collaboration skills.
- Ability to contribute consistently and positively in a fast-paced environment.
- Actual experience in collection analysis within the retail credit business/retail financing business