Chief Operations Officer

1 week ago

Quezon City, National Capital Region, Philippines Shae Group Full time $7,500 - $105,000 per year
Who We Are

We are a global AI-powered technology and services group operating multiple brands across health, wellbeing, and performance. We're AI-first, outcome-obsessed, automation-heavy, and scale through tight systems, high standards, and radical transparency.

The Role – Chief Operations Officer (COO)

We're hiring a COO to architect and run the front-end plumbing of the business: operating model & OKRs, RevOps alignment, service management, platform architecture (CRM/CX/billing/support/data), vendor strategy, security & compliance readiness, and the seamless integration of new funnels, programs, and products into our ecosystem.

You'll build interoperable operations across brands, unify tooling and data, and drive speed, safety, and efficiency in a way that feels "set-and-scale."

Who You Are

A high-agency operator with deep experience in AI/tech services who:

  • Translates strategy into quantified, trackable OKRs/KPIs and consistently delivers.
  • Has shipped RevOps and service-management programs (lean ITIL 4 practices, not bureaucracy).
  • Understands DORA/Accelerate metrics and partners with Product/Engineering to improve flow.
  • Is fluent in security & compliance (SOC 2, ISO 27001, NIST CSF) and vendor risk.
  • Designs for interoperability and shared services across brands, not silos.
  • Communicates crisply at the exec table and dives deep with operators when needed.
Key Responsibilities
  • Run the company operating cadence (OKRs/QBRs/MBRs), dashboards, and variance management.
    Build and own the RevOps stack (CRM Marketing Ops Success/Support- Billing & Collections).
  • Implement fit-for-purpose ITIL 4 lite practices (Incident, Change, Problem, SLAs).
  • Institutionalize DORA/Accelerate metrics with real-time visibility.
  • Lead security & compliance readiness (SOC 2, ISO 27001, NIST CSF).
  • Define vendor strategy, negotiate commercials, consolidate tools, and control unit costs.
    Ensure every new funnel, program, or product integrates cleanly into the architecture (intake design test launch- hypercare).
    Build a high-performing operations org (RevOps, ServiceOps, Data, Automation) that supports all brands.

Requirements

  • Bachelor's or Master's degree in Business, Operations, or related field.
  • 10+ years of senior operations leadership experience in AI, SaaS, or technology-driven organizations.
  • Proven success in building and scaling operational models, RevOps frameworks, and service management programs.
  • Strong knowledge of security & compliance standards (SOC 2, ISO 27001, NIST CSF).
  • Hands-on experience with CRM, CX, billing, support, and automation platforms.
  • Expertise in implementing OKRs, KPIs, ITIL 4 lite practices, and DORA/Accelerate metrics.
  • Skilled in vendor management, contract negotiations, and cost optimization.
  • Strong analytical, problem-solving, and leadership abilities with crisp executive communication.

Benefits

  • Base Salary: USD $4,500 – $7,500 per month.
  • Performance Incentives: USD $1,500 – $3,000 per month tied to KPI over-performance.
  • On-Target Earnings (OTE): USD $6,000 – $10,500 per month.
  • Equity or long-term incentive plan negotiable for the right candidate.

Corporate Culture & Work Ethos

We foster a culture of innovation, performance, and purpose. Success is measured by outcomes, and we thrive in a fast-paced, AI-first environment. Transparency, collaboration, and high standards guide how we work, while our mission is to use technology for good, advancing health, well-being, education, and human performance.

  • Chief Commercial Officer

    2 weeks ago

    Quezon City, National Capital Region, Philippines OpenNode-D Full time ₱1,500,000 - ₱2,500,000 per year

    .Role DescriptionThis is a full-time, on-site role for a Chief Commercial Officer located in Quezon City. The Chief Commercial Officer will be responsible for overseeing the company's commercial strategy and executing business plans. Day-to-day tasks include managing sales operations, strategic planning, budgeting, and account management to drive business...

  • Chief Growth Officer

    2 weeks ago

    Quezon City, National Capital Region, Philippines Hybryd LLC Full time $104,000 - $130,878 per year

    Job Title: Chief Growth Officer (Staffing Company)Location: Remote (Philippines)Type: Full-TimeWe are a US-based staffing company seeking an experienced Chief Growth Officer (CGO) to drive our next phase of growth. This role will serve as the company's strategic leader, focusing on scaling the business, sourcing new clients, and guiding overall direction...

  • Chief Officer

    2 weeks ago

    Makati City, National Capital Region, Philippines CROSSWORLD MARINE SERVICES INC. Full time $70,000 - $75,000 per year

    Chief Officer (Panamax, Handy)CROSSWORLD MARINE SERVICES INC.POEA-002-SB R-MLCVessel Type: Bulk CarrierTrade Route: Worldwide - FUJAIRAH12 VacanciesJob InformationJob DescriptionAdministration:Handles paperwork related to cargo, supplies, cost control, purchase orders, and crew administration.Deck Maintenance:Responsible for the maintenance of deck...

  • Chief Finance Officer

    2 weeks ago

    Makati City, National Capital Region, Philippines e-Transfer Advance Processing Full time ₱1,200,000 per year

    The Office of the Chief Financial Officer (CFO) ensures the organization's fiscal health by leading all financial planning, budgeting, accounting, investment, and compliance functions. It safeguards resources, monitors revenues and expenditures, and delivers accurate, transparent financial reporting to support strategic decision-making. The office...

  • Chief Operations Officer

    5 days ago

    Makati City, National Capital Region, Philippines Bravo Italian, Inc. Full time ₱2,000,000 - ₱2,500,000 per year

    Job Summary:The Chief Operations Officer (COO) will lead the rapid expansion and operational excellence of Bravo Italian, Inc. The ideal candidate is expected to have a proven ability to build systems and teams that support aggressive growth while maintaining quality and profitability.As a core member of the executive leadership team, the COO will design and...

  • Chief Operations Officer

    5 days ago

    Makati City, National Capital Region, Philippines Bravo Italian Group Inc, Full time ₱1,440,000 - ₱1,800,000 per year

    Job Summary:The Chief Operations Officer (COO) will lead the rapid expansion and operational excellence of Bravo Italian, Inc. The ideal candidate is expected to have a proven ability to build systems and teams that support aggressive growth while maintaining quality and profitability.As a core member of the executive leadership team, the COO will design and...

  • Chief Operating Officer

    2 weeks ago

    Makati City, National Capital Region, Philippines WhiteN Beauty and Wellness Full time ₱300,000 - ₱600,000 per year

    Now Hiring: Chief Operating Officer (COO) for Whiten Beauty & WellnessWe're not looking for an "operations manager."We're looking for aworld-class Integrator—the one who willturn vision into executionand scale Whiten into a₱100M/month beauty empire.Whiten started as one clinic. Today, we've grown into19 branches nationwide(franchise + co-ownership +...

  • Secretary – Office of the Chief Operating Officer

    5 days ago

    Makati City, National Capital Region, Philippines Kalinga Klinika Full time ₱144,000 - ₱600,000 per year

    The Secretary under the Office of the COO provides administrative, analytical, and coordination support to ensure the smooth execution of hospital operations and executive priorities. The role goes beyond clerical tasks—requiring initiative, attention to detail, and analytical capability to assist the COO in monitoring projects, preparing reports, and...

  • Chief Finance Officer

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines HRTX consulting Full time ₱400,000 - ₱700,000 per year

    Chief Financial Officer (CFO)Location: Pasay CityWork Setup: Full onsiteSchedule: Monday to Friday, morning shiftSalary Range: PHP 400,000 to 700,000Job SummaryWe are seeking an accomplished Chief Financial Officer to join our executive leadership team. The CFO will be responsible for directing the organization's financial strategy, ensuring strong corporate...

  • Chief of Staff

    2 weeks ago

    Makati City, National Capital Region, Philippines Electronic Transfer and Advance Processing Inc. Full time ₱2,000,000 - ₱2,500,000 per year

    Job Description: Chief of Staff (to the COO)Location: eTap Inc. HQReports to: Chief Operating Officer (COO)Employment Type: Full-timeAbout the RoleWe are seeking a Chief of Staff to partner directly with the COO in driving operational excellence and cross-departmental coordination at eTap Inc. This role is a force multiplier—ensuring that the COO's...