
Human Resources Business Partner
3 days ago
HUMAN RESOURCES BUSINESS PARTNER
Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.
WHAT IS A/AN HUMAN RESOURCES BUSINESS PARTNER?
Employee Relations
Represents company on Labor related cases
- Serves termination notices
Facilitate exit procedure for resigned and terminated employee
- Processes employee separation documentation
- Processes and routes clearance
- Prepares last pay request
- Conducts exit interview and submit summary of exit interview
Releases exit documentation
Last pay
- Prepares Release Waiver & Quit Claim
- Prepares Certificate of Employment
- Coordinates with HR-Timekeeping & Payroll for Certificate of
- Contribution (SSS, Pag-ibig & PhilHealth)
- 2316
Counseling, grievance and discipline for all staff
Conducts investigation on complaints and grievances
- Facilitates the resolution of any employee relations problems
- Counsel employee regarding work, family or personal problems
- Handles grievances of the employees, in a sensible manner
- Prepares and issues disciplinary action memorandum
- Account Management
Conducts regular site visits for off-site accounts
- Brings pay slips, documents, etc. to offsite accounts
- Takes note on offsite concerns and discusses concerns to HR
- Head for immediate action
- Conducts Focus Group Discussions, as needed
- Participates in meetings that involve a range of issues as needed and/or assigned (e.g.personnel actions, regulatory requirements, actions involving outside agencies, interdepartmental needs, collective bargaining, etc.)
- Performance Management
Ensure timely communication / execution / completion of the Performance Management Process
- Distribution of performance evaluation forms
- Records performance evaluation results
- Computes performance ratings
Maintains performance evaluation tracking system
Tracks and monitors performance evaluation
Prepares employment documentation
Regularization
- Personnel Action Memo (PAM)
Compensation and Benefits Administration
Administers both government-mandated and company-initiated benefits which includes government and company loans
- Ensures that all benefits administered are consistent to the employees' corresponding status and level
- Maintains a record of all employee movement such as promotion, regularization, and merit increase / salary adjustments
- Handles HR Information System and 201 files
Employee Engagement
Works with rest of HR team on company events
- Conducts new hire orientation
Records and Reports Management
Prepares monthly and yearend reports on terminations, transfers, promotions, disciplinary action and other information required
- Prepare reports on complaints, counseling, grievances, surveys and other ad hoc tasks
Others
Performs miscellaneous clerical functions and special projects as assigned
- Performs general office support functions and assists personnel as necessary
- In the absence of HR Head, handles issues and inquiries and supply authorized information to employees related to Employee relations
- Other duties as assigned
WHAT WILL BE YOUR MAIN RESPONSIBILITIES?Flawless integrity, with orientation towards compliance and people management
- Excellent English communication skills, both written and verbal
- Strong business acumen, with an entrepreneurial mindset
- Excellent time management skills with a strong sense of urgency
- High energy, team orientated
- Excellent management / organizational skills
- Precise, accurate, attention to detail a must
- High learning aptitude with the ability to work unsupervised
- Confident to practice responsible transparency at all times
- Must demonstrate initiative and a 'can do' attitude – solutions-oriented and results
- Focused
WHAT ARE WE LOOKING FOR?
- Minimum of 8 years' experience in Human Resources operations
- Extensive experience in PH labor laws
- Experience in the outsourcing / offshore staff solutions industries
- Must have an entrepreneurial mindset – accountable for recommendations and decisions, and a good understanding of commercial approaches
- Strong preference towards documentation and experience in document management is required
- Degree qualified, preferably Psychology or Behavioral Sciences related
- Willing to work on a night-shift (10:00PM to 7:00AM), in Ortigas
- Willing to work on a hybrid setup (3 days onsite, 2 days work from home)
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