Sales Officer

2 weeks ago

Quezon City, National Capital Region, Philippines Phoenix Stone Enterprises Full time $104,000 - $130,878 per year

Qualifications:

  • Bachelor's degree in business, marketing or related field.
  • Basic knowledge of Microsoft Office, CRM and digital marketing.
  • Strong interpersonal and communication skills.
  • Results-driven mindset with focus on achieving sales target.
  • Experience in the stone materials or construction industry is an advantage.
  • Strong understanding of industry-specific products and processes is a plus.

Job Responsibilities:

  • Develop and execute strategies to meet or exceed monthly and quarterly sales targets.
  • Actively pursue new leads and prospects, including architects, interior designers, developers, and retail clients.
  • Identify potential clients through research, networking, referrals, and industry events.
  • Conduct client profiling to help identify the prospect's preferences, budget, and decision-making process.
  • Maintain strong and long-term relationships with clients.
  • Provide after-sales support and assistance for order updates, deliveries, and additional requirements.
  • Address and resolve customer complaints timely and professionally.
  • Escalate unresolved issues to management to ensure timely resolution, prevent bigger problems, and enable informed decisions that protect the business and maintain client satisfaction.
  • Submit daily and weekly sales reports and summaries.
  • Work closely with warehouse staff, logistics team and management to ensure a seamless customer experience.
  • Participate in product training, sales meetings, and company events.
  • Support marketing initiatives by contributing to campaigns, launches, and events.

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