ICT Reports Developer

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world

Acquire Intelligence exists to help businesses unlock smarter ways of working. We believe that by combining the best of people, process, and automation, companies can grow faster and operate with greater confidence. Our purpose is to remove complexity, improve performance, and drive intelligent transformation for organizations around the world.

As an Acquire Intelligence employee, your role is vital in achieving and exceeding individual and team targets that support company objectives, while building and maintaining stakeholder relationships. You're also responsible for complying with and enforcing procedures aligned with our information security policies.

As a values-led organization, we expect all our team members to exemplify our four values:
Curious and Clever
,
Entrepreneurial Energy
,
Fast with Intent
, and
Laugh and Learn
.

A SNAPSHOT OF YOUR ROLE

As an
ICT Reports Developer
, you will play a critical role in transforming raw data into meaningful insights through the development of clear, insightful, and actionable reports. You'll collaborate closely with business stakeholders and technical teams to ensure data is effectively analyzed, visualized, and communicated to support decision-making.

YOUR DAY COULD SEE YOU:

• Designing, developing, and maintaining dashboards and reports using tools like Power BI, Tableau, Excel, Grafana, or Jaspersoft
• Conducting data analysis to uncover trends, identify discrepancies, and recommend improvements
• Collaborating with stakeholders to gather requirements and translate business needs into report specifications
• Ensuring seamless data integration by working with data engineers and IT teams
• Automating routine reports and implementing scheduling systems for timely distribution
• Monitoring report performance and optimizing data queries and models for responsiveness
• Documenting methodologies, report structures, and data sources for knowledge-sharing
• Supporting and training end-users on report interpretation and troubleshooting data access issues
• Staying updated on analytics tools, trends, and best practices for continuous improvement

A BIT ABOUT YOU

• Bachelor's degree in Computer Science, Information Systems, Statistics, or a related field (preferred)
• 2–3 years of experience in a similar Report Developer or BI Analyst role
• Proficient in reporting and visualization tools (Power BI, Tableau, Grafana, Jaspersoft)
• Strong SQL skills for data querying, manipulation, and transformation
• Experienced in report automation using Excel, VBA, and macros
• Familiarity with data visualization best practices and performance tuning
• Excellent analytical and problem-solving skills
• Ability to explain technical concepts to non-technical audiences
• Strong documentation and writing skills
• Knowledge of ETL processes and database management
• Familiarity with programming languages like Python or R is a plus

WHAT SUCCESS LOOKS LIKE

• Accurate, timely, and visually engaging reports delivered to stakeholders
• Streamlined and automated reporting processes
• High user adoption and understanding of insights provided
• Continual improvements in report performance and data quality

WHY JOIN ACQUIRE INTELLIGENCE?

• Work in a collaborative, global team environment
• Opportunities for growth and internal mobility
• Access to training and leadership programs
• Be part of a purpose-driven and innovation-focused organization
• HMO coverage for you and your dependents
• Annual awards and employee engagement programs
• Internal promotions and career development

WHAT WE VALUE

• Curious and Clever
  – Smart questions spark smart solutions
• Entrepreneurial Energy
  – Think like an owner. Solve like a founder
• Fast with Intent
  – We move fast and deliver real results
• Laugh and Learn
  – We don't take ourselves too seriously, just our results

What Are You Waiting For?

Apply now and help turn data into action with Acquire Intelligence

Join the A-Team and experience the A-Life