System Analyst

2 weeks ago

Taguig, National Capital Region, Philippines BCS Information Technology Corp. Full time $40,000 - $80,000 per year

Required Qualifications (mandatory requirements):

  • Experience in Airline reservation systems (e.g. Navitaire New Skies), Digital systems (B2C/B2B websites, mobile), Distribution systems (GDS/Codeshare/Interline/API), Payment systems (Payment gateways/portals) , and Departure Control Systems (e.g. Navitaire)
  • Excellent analytical and problem-solving skills, with attention to detail
  • Excellent technical skills with understanding of software development concepts and databases (SQLs)
  • Proven knowledge and experience in providing application and technical support
  • Experience in IT Service Management (ITIL) framework and methodologies
  • Excellent commercial understanding, e.g. from business studies or work experience
  • Experience with project work and process analysis
  • Good communication skills both written and verbal; Able to communicate to all levels of the organization.
  • Demonstrated ability to work under pressure
  • Airline (especially low-cost carrier) / travel industry experience is beneficial, but not essential

Preferred Qualifications (nice-to-haves):

  • Experience in Service Now and JIRA
  • Previous Service Desk or L1/L2 support experience

Key Competencies

  • Knowledge and understanding of aviation & travel technologies
  • New Skies Systems Knowledge

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