Onsite Support

4 days ago

Taguig, National Capital Region, Philippines NISPI Full time ₱216,000 per year

We are seeking a motivated and customer-focused Entry-Level Onsite Support Specialist to join our IT team. This role is ideal for fresh graduates or early-career professionals looking to build their technical expertise in a dynamic workplace environment.

Key Responsibilities

  • Provide hands-on technical support for end-users, including troubleshooting hardware, software, and network issues.
  • Assist with the installation, configuration, and maintenance of desktops, laptops, printers, and other IT equipment.
  • Support user account management (password resets, access rights, email setup).
  • Escalate complex issues to higher-level support teams when needed.
  • Maintain accurate documentation of incidents and resolutions.
  • Ensure compliance with IT policies, security standards, and company procedures.

Qualifications

  • Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent practical experience).
  • Basic knowledge of Windows OS, Microsoft Office, and networking fundamentals.
  • Strong problem-solving and communication skills.
  • Ability to work onsite and provide face-to-face user support.
  • Willingness to learn and grow in the IT support field.
  • Can Start ASAP

Job Type: Full-time

Pay: Php15, Php18,000.00 per month

Work Location: In person

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