Front Desk Receptionist

2 weeks ago

San Fernando, Central Luzon, Philippines DMSC Full time ₱216,000 per year

JOB DESCRIPTION

  • In a residential apartment building, you typically work at a desk or station near the front of the building.
  • Welcoming residents and visitors, passing along messages, hailing a taxi cab and suggesting excellent places to dine (if needed)
  • Main role in organizing, managing, and keeping an office running
  • Responsible for clerical and organizational tasks like file organizing, scheduling appointments, assisting other staff members, and drafting correspondences or messages.

DUTIES AND RESPONSIBILITIES

  • Attend all Client Care briefings relative to the tenants of the property site.
  • Handles queries, requests, and information dissemination and management in person (over-the-counter), over the phone (through voice calls and SMS / MMS), and over electronic mail (email).
  • Checks and reviews all in-hour, arriving, and departing guests, visitors, or viewings, including collection of survey forms to assess guest satisfaction.
  • Handles the Client Care Helpdesk system while coordinating with building administration, housekeeping, engineering, accounting, security and all other third-party vendors. This includes handling of amenity scheduling and requests and checking garbage collection requests or schedules with housekeeping.
  • Handles the traffic in and out of personnel and parcels for Uptown Eastgate, including the preparation and endorsement report for the Security-in-Charge / GY Shift for any special requests or needs
  • Handles queries, requests, and information dissemination and management in person, over the phone, and electronic mail.
  • Answers and transfers calls, and handles the Client Care Helpdesk system while coordinating with building administration, engineering, accounting and third-party vendors.

Job Type: Full-time

Pay: Php16, Php18,000.00 per month

Benefits:

  • Company events
  • Paid training

Ability to commute/relocate:

  • San Fernando (Pampanga, Central Luzon): Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

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