IT Senior Change Manager

19 hours ago

Taguig, National Capital Region, Philippines Jade Solutions and Management Services Full time $90,000 - $120,000 per year

- Own and continuously mature the Change Management lifecycle in alignment with ITIL best practices.
- Ensure standardized, scalable methods are embedded across IT and project teams.
- Embed change methodology into the broader service management framework. - Coordinate with Incident and Problem Managers to minimize change-related incidents.
- Work closely with impacted business units to provide timely updates and resolve issues.
- Build strong cross-functional relationships to enable seamless change execution. - Review, assess, and authorize changes to mitigate risks and ensure business continuity.
- Provide governance and gatekeeping across high-risk, complex, and cross-functional changes.
- Support compliance with audit and regulatory requirements. - Lead Change Advisory Board (CAB) and Emergency CAB sessions to facilitate informed decision-making.
- Engage executive sponsors and senior stakeholders for alignment and accountability.
- Provide strategic direction on change prioritization and risk thresholds. - Conduct business impact and readiness assessments; implement resistance management plans.
- Facilitate cross-functional alignment with operations, digital, marketing, and customer-facing teams.
- Ensure leadership support through continuous engagement and enablement. - Maintain and manage an enterprise-wide change calendar, initially starting within the IT Department
- Coordinate schedules with deployment and support teams to prevent conflicts.
- Improve predictability and visibility of change events. - Define and track KPIs: Change Success Rate, Emergency Change Ratio, Rollback Rate, and Time-to-Implement.
- Use data analytics to drive root cause analysis and process improvement.
- Report change performance trends and propose optimization strategies. - Automate approval workflows, change records, and reporting using tools like Jira or ServiceNow.
- Align change processes with Agile, CI/CD pipelines, and DevOps delivery models.
- Promote use of Standard Change Models for recurring and low-risk changes. - Provide detailed impact assessments for business-critical and high-risk changes.
- Identify interdependencies, regulatory implications, and downstream system effects.
- Recommend mitigation tactics and lead risk resolution planning. - Lead training and onboarding of change practices across IT and business units.
- Develop and distribute change communication and adoption plans.
- Ensure changes are embedded and sustained post-implementation.

- Bachelor's degree in IT, Engineering, or related field
- Minimum 5 years in Change Management, ideally in an enterprise environment
- Deep experience with ITIL-based change process management
- Strong background in infrastructure, application, or network systems - ITIL v3 or v4 (Managing Professional or Strategic Leader track preferred)
- Background in ISO 20000 / ISO 27001 or similar standards (desired but not required)
- PRINCE2, PMP, or Agile certifications are a plus - Excellent knowledge of IT change lifecycle, governance, and risk mitigation
- Skilled in running CAB and eCAB meetings
- Deep familiarity with JIRA Service Management
- Strong communication and influence across all levels
- Analytical thinking, with ability to assess risk and business impact
- Familiarity with DevOps-aligned practices (e.g., Standard Change Models, CI/CD change support)

  • Change Management Lead

    20 hours ago

    Taguig, National Capital Region, Philippines IT Managers Inc Full time ₱100,000 - ₱120,000 per year

    Candidate must possess at least a Bachelor's/College Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.5 year (s) up experience in leading organizational change initiatives or providing internal change consultation in complex environments.Strong understanding of change management processes and how...

  • Change Manager

    2 days ago

    Taguig, National Capital Region, Philippines Sun Life Full time

    OverviewThe Change Manager - Digital Transformation is responsible for orchestrating and driving the cultural and operational shift towards digital innovation across Sun Life Asia. This role serves as a catalyst for change, ensuring the successful implementation of digital transformation initiatives by:Developing and executing comprehensive change management...

  • Change Manager

    19 hours ago

    Taguig, National Capital Region, Philippines Rising Tide Digital Inc Full time $104,000 - $130,878 per year

    Job SummaryThis role is serves as a key driver of organizational transformation by ensuring that change initiatives are effectively adopted and sustained across the enterprise. This role focuses on the people side of change-including changes to culture, business processes, systems, job roles, and organizational structure. The Change Management Lead partners...

  • Change Manager

    20 hours ago

    Taguig, National Capital Region, Philippines Sun Life Full time $104,000 - $130,878 per year

    The Change Manager - Digital Transformation is responsible for orchestrating and driving the cultural and operational shift towards digital innovation across Sun Life Asia. This role serves as a catalyst for change, ensuring the successful implementation of digital transformation initiatives by:Developing and executing comprehensive change management...

  • Change Manager

    19 hours ago

    Taguig, National Capital Region, Philippines Bounty Fresh Food Inc. Full time $40,000 - $80,000 per year

    The Change Manager will lead and support organizational change initiatives. Key Responsibilities: • Develop and execute change management strategies and plans • Engage and communicate with stakeholders at all levels • Design and deliver training and enablement programs • Monitor user experience and adoption metrics • Drive continuous...

  • Change Management

    20 hours ago

    Taguig, National Capital Region, Philippines Globe Telecom Full time ₱500,000 - ₱1,000,000 per year

    At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description Oversee, manage, identify, asses, review & orchestrate execution of appropriate risk mitigation plans for specific Change Activities such...

  • Change Management Manager

    20 hours ago

    Taguig, National Capital Region, Philippines HRTX Full time ₱3,000,000 - ₱4,000,000 per year

    Change Management Manager Join a dynamic and fast-paced environment where your expertise in internal communications, change management, and engagement initiatives will help shape the future of a global organization.Responsibilities: Develop and implement communication and change management strategies for a growing Global Capability Center. Drive...

  • Change Management Analsyt

    20 hours ago

    Taguig, National Capital Region, Philippines Philtech Full time $90,000 - $120,000 per year

    JOB SUMMARY:The Change Management Analyst, part of the ITSM Process Governance team within the Cloud and OperationsGroup - IT Operations, ensures standardized methods and procedures for efficient and prompt handling of allchanges. This role manages the implementation of changes to minimize business impact.The successful candidate will work for one of the...

  • Client Change Manager

    4 days ago

    Taguig, National Capital Region, Philippines beBeeChangeManagement Full time ₱800,000 - ₱1,200,000

    Job DescriptionThe Client Change Management group collaborates with clients, implementation teams, and technology providers to deliver effective change management. The team is responsible for programme management, project management, client change, business consultancy, and analysis.Key ResponsibilitiesAct as the primary point of contact for business...

  • Change & Communications Manager

    20 hours ago

    Taguig, National Capital Region, Philippines WTW Full time $80,000 - $120,000 per year

    DescriptionThe RoleAs a Change Manager, the role will be responsible for supporting the change and communications work including stakeholder engagement, internal communications and business readiness preparation. Our projects deliver incrementally and in parallel. They will impact and benefit all of our colleagues across 140 countries.Execute end to end...