Customer Service Manager

Employment Type: Full-TimeAre you a logistics professional with a passion for world-class service and a knack for leading teams? We are looking for a high-energy, detail-oriented Customer Service Manager to lead our remote support operations.In this role, you won't just be managing tickets; you'll be the bridge between our clients and their supply chain...

Key Duties & Responsibilities1. Team Leadership & ManagementLead, mentor, and supervise the customer service team to achieve operational excellence.Set performance targets, monitor KPIs, and conduct performance reviews.Provide coaching, training, and development opportunities to enhance team skills.2. Customer Support & Relationship ManagementManage and...

Serves as the first point of contact for visitors and clients, providing a professional and welcoming experience.Responsibilities include answering calls, managing appointments, handling inquiries, directing visitors, maintaining records, and supporting administrative tasks to ensure smooth office operations.

Join a High-Performance Culture That Drives Innovation and ExcellenceAt Vertiv, we don't just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what's possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need...

Emerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as aSpecialist II, Order Entry,you will play a key role in ensuring timely and accurate processing of purchase orders, while addressing order and...

Join the dynamic team at MKS WORKFORCE MANAGEMENT SERVICES INC.' as a Customer Service Receptionist. In this full-time role, you will be the friendly face and first point of contact for our valued clients, delivering exceptional customer service and supporting the overall operations for our client, 'Lucern Philippines' located in Mandaluyong...

Customer Service Associate Responsibilities:Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve technical inquiriesObtain and evaluate all relevant information needed to resolve customer complaintsPrepare product or service reports by collecting and analyzing customer informationHandle customer complaints...

Customer Service Representative (CSR) – International Account | Work-from-Home / Hybrid | Immediate HireWe are looking for an experienced Customer Service Representative (CSR) with at least 4+ years of experience handling international accounts to join our growing global support team. This role supports a well-established US-based service company and...

Job ScopeProcess Import Bookings and coordinate customer order with overseas agentsCommunicate with customers, service providers, airlines, shipping lines, overseas agentShipment order tracking / status reportsJob invoicing / processing creditor invoicesArranging transport / cartageMaintain safe and clean working area by complying with company policies and...

Key ResponsibilitiesManage and oversee aftersales customer service operations, including complaints, inquiries, and service requestsEnsure timely and effective resolution of customer issues and escalationsDevelop and implement aftersales policies, procedures, and service standardsCoordinate with technical, logistics, warranty, and sales teams to support...