IT Associate

2 days ago

Taguig, National Capital Region, Philippines M-Commerce Corporation Full time ₱20,000 - ₱25,000 per year

IT Associate – Helpdesk, Hardware & Software Support

  • Provide daily end-user support and troubleshooting (onsite and remote)
  • Maintain IT inventory, tag assets, and prepare workstations (e.g., desktops, laptops)
  • Assist with onboarding/offboarding, including user account setup and device configuration
  • Install, configure, and troubleshoot printers, scanners, and other peripherals
  • Perform first-level hardware and software diagnostics and troubleshooting
  • Conduct regular checks on Live room PCs and shared equipment to ensure optimal performance
  • Coordinate with IT Officers for escalated support cases and system-related issues
  • Perform software installations, updates, and license checks as needed
  • Support routine preventive maintenance and asset audits
  • Update internal documentation for support procedures and user guides
  • Assist in physical LAN cable deployment, termination, and testing under the guidance of IT Officer
  • Provide on-site technical support during MCN (Live Broadcast) events, including equipment setup and live monitoring

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Work Location: In person

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