Travel Consultant

5 days ago

Manila, National Capital Region, Philippines Bernhard Schulte Shipmanagement Full time ₱30,000 - ₱60,000 per year

Provide quality and cost effective travel services to clients (BSM Group and third party clients), in accordance with Network' strategy and objectives.

Support to the Network BSM Group's strategic goals

  • Supports Manager and Network's Director in applying Eurasia Travel Network's short and long term business strategy, vision, policies and objectives

Business Development

  • Promote Network's image and services provided and propose target clients to be contacted

Operations Management

  • Receive, monitor and process requests for travel bookings
  • Propose best available and alternative options with details of time limits, restrictions, etc
  • Follow-up reply from client and effect changes to reservations or cancel bookings as required
  • Issue ticket upon confirmation from client and submit all necessary details to him (ticket, itinerary, any other information which is considered necessary)
  • Monitor unused or partly used tickets and apply for refund
  • Coordinates with airlines for seats availability and confirmation of booking.
  • Maintains close contact with client's personnel and assist on ticket related inquiries (retrieval of booking, ticket, etc.)
  • Identify and report problems to Manager with a proposal for their solution.
  • Coordinates with Manager and Network's director in order to increase / maintain internal utilization of Eurasia Travel business units

Internal Process Improvement

  • Provides support to his/her subordinates, and report areas of deficiencies / weaknesses to Manager for taking the necessary steps / measures to rectify them.
  • Update on any changes on fares / rules circulated by airlines

Requirements
Educational Qualification
Bachelor's Degree (Hospitality, Tourism, or related field is a plus).

Work Experience
Has 1-2 year experience as Travel Consultant doing domestic and international

booking & ticketing in a IATA travel agency

Job-Specific Skills
Ability to perform under pressure and meet deadlines

High level of responsibility

Show initiative and be a team player

Very good knowledge of Galileo / Amadeus reservation systems

Fluency in English

PC literacy

Benefits

  • Retirement Benefit
  • SSS, PagIbig, PhilHealth Contributions Employer's Share
  • Medical Insurance (HMO)
  • Life Insurance
  • Free Uniform
  • Free Office Lunch
  • Pro-rated Sick Leave and Vacation Leave on Day 1
  • 18 Days' Vacation Leave per annum (increasing every 5 years of service by 1 day up to 22 days
  • 21 Days Sickness Leave per annum

Administrative Benefits:

  • Compassionate Leave 3 Day – Immediate Family; 1 Day - Extended Family
  • Maternity/Paternity Leave
  • Birthday Leave
  • Birthday Allowance of Php 1,500
  • Medical Reimbursement-Php 750 per month; Php 9,000 per annum
  • Wedding Gift
  • Eyeglasses worth Php 3,000 upon regularization

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