US Operations

3 days ago

Eastwood Quezon City PH Sourcefit Full time $40,000 - $60,000 per year

Position Summary:

US Operations will play a critical role in ensuring the smooth and efficient operation of our client's transportation and logistics activities within the USA. Responsible for ensuring the accurate and efficient management of shipping data via Cargowise Software, external communication with transport providers and end customers. This role requires strong attention to detail, ability to work in a fast-paced environment, and excellent problem-solving skills.

Job Details:

  • Work from Home
  • Monday to Friday | 4 AM to 1 PM PH time
  • Following New Zealand / USA Holidays – TBA

Responsibilities:

  • Ensure the integrity and accuracy of shipping data by daily checking and verifying information over multiple platforms.
  • Maintain accurate and up-to-date shipping data in Cargowise software.
  • US Delivery Tracking and coordination through various transport providers
  • US Delivery order management
  • End Customer communication relating to all aspects of container movements
  • Managing weekly arrival Reporting both internally and externally
  • Support Shipment and Data Manager in tasks and if away support workload.
  • Facilitate and execute any customer reporting requirements.
  • Enter and process new shipment bookings in a timely and efficient manner.
  • Analyse shipping line spot data and provide daily analysis email to Operations/Commercial Managers
  • Collaborate with internal teams to ensure shipping data is being effectively utilized.
  • Stay current with updates and changes to Cargowise software.
  • Assist with other operational tasks as required.
  • Weekly meetings with management.

Qualifications:

  • At least 3 years' experience in a similar role with specialized skills in USA Imports/Exports, preferably with experience in FMC and US Customs
  • Proven experience working with Cargowise.
  • Experience working in shipping and booking modules of Cargowise.
  • Experience working with Cargowise reports.
  • Proficient in Microsoft Office applications, particularly Word, Excel, Outlook, Teams and Slack.
  • Ability to multitask and prioritize tasks effectively.
  • Be positive, proactive and have an outside of the box, solution-oriented approach.
  • Strong attention to detail and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Ability to use initiative and apply practical skills to tasks as planned and also very importantly if tasks do not go to plan.

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