Duty Manager

1 day ago

LapuLapu City, Central Visayas, Philippines Jpark Island Resort and Waterpark Cebu Full time ₱600,000 - ₱1,200,000 per year

Key Responsibilities

  • Supervising daily business operations, ensuring all departments are running smoothly and efficiently. This includes monitoring facility cleanliness, maintenance, and security.
  • Acting as a primary point of contact for customer issues, complaints, and requests. The Duty Manager is responsible for ensuring a high level of customer satisfaction and resolving any problems that arise in a timely and professional manner.
  • Monitoring budgets, tracking expenses, and handling cash management and bookkeeping procedures. They may also be responsible for reporting on revenue and financial performance to upper management.
  • Upholding and enforcing company policies and safety regulations. This includes conducting facility inspections, identifying potential hazards, and responding to emergencies or security incidents.
  • Maintaining open lines of communication between all departments and with upper management. They are responsible for preparing and submitting reports on daily operations, incidents, and performance metrics.
  • Proactively identifying and resolving issues as they arise, from minor staff conflicts to major operational emergencies. They must make quick, informed decisions to ensure the safety and well-being of staff and customers.

Job Type: Full-time

Work Location: In person

Expected Start Date: 09/09/2025

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