
Duty Manager
3 days ago
Key Responsibilities
- Supervising daily business operations, ensuring all departments are running smoothly and efficiently. This includes monitoring facility cleanliness, maintenance, and security.
- Acting as a primary point of contact for customer issues, complaints, and requests. The Duty Manager is responsible for ensuring a high level of customer satisfaction and resolving any problems that arise in a timely and professional manner.
- Monitoring budgets, tracking expenses, and handling cash management and bookkeeping procedures. They may also be responsible for reporting on revenue and financial performance to upper management.
- Upholding and enforcing company policies and safety regulations. This includes conducting facility inspections, identifying potential hazards, and responding to emergencies or security incidents.
- Maintaining open lines of communication between all departments and with upper management. They are responsible for preparing and submitting reports on daily operations, incidents, and performance metrics.
- Proactively identifying and resolving issues as they arise, from minor staff conflicts to major operational emergencies. They must make quick, informed decisions to ensure the safety and well-being of staff and customers.
Job Type: Full-time
Work Location: In person
Expected Start Date: 09/09/2025
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