E-Commerce Assistant
3 days ago
JOB DESCRIPTION:
We are seeking an experienced, detail-oriented E-Commerce Associate to join our team. This individual will be responsible for managing the day-to-day operations of our e-commerce platform to ensure optimal customer experience. The ideal candidate has previous experience in the e-commerce industry and is knowledgeable of industry best practices.
Responsibilities:
- Assist the e-commerce team in printing, encoding, and processing customer orders accurately and timely.
- Manage product listings, including updating descriptions, images, pricing, and inventory levels across various online sales platforms.
- Develop and implement process improvements aimed at enhancing the customer's online shopping experience.
- Execute online promotions, discounts, and marketing campaigns to increase sales traffic and conversion rates.
- Optimize product pages and content to improve search engine visibility and organic traffic.
- Monitor and analyze key performance indicators (KPIs) to identify opportunities for operational efficiency and growth.
- Conduct competitive market research
- Troubleshoot basic website technical issues or escalate to the technical team as necessary.
- Assist with packaging and shipping activities at the fulfillment center as needed to support order fulfillment.
- Perform additional duties and special projects as assigned by management.
Requirements:
- Prior experience in e-commerce operations or a similar role is preferred.
- Familiarity with e-commerce platforms such as Shopify, Lazada, Shopee, Zalora and Tiktok Shop
- Basic knowledge of SEO principles and online marketing.
- Strong organizational skills and attention to detail.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficient with Microsoft Office Suite and basic data entry skills.
- Good communication skills and a team-oriented attitude.
Job Type: Full-time
Benefits:
- Company events
- Employee discount
- Health insurance
Work Location: In person
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