Hotel Reservations Specialist

1 day ago


San Juan, National Capital Region, Philippines Sapient Call Center Careers Full time ₱240,000 - ₱336,000 per year

We are mass hiring Call Center Agents/Customer Service Representatives across our Metro Manila sites

Looking for a ONE DAY HIRING PROCESS? We got you Also, we are open for applicants with NO BPO EXPERIENCE.

Job Responsibilities:

  • Handle hotel reservations, inquiries, and cancellations from customers and other stakeholders
  • Provide accurate information about hotel availability, rates, amenities, and policies
  • Process reservations accurately and efficiently
  • Resolve customer issues and escalate complex issues as needed
  • Meet performance targets for productivity, quality, and customer satisfaction
  • Maintain accurate records of reservations and customer interactions

Why Join Us?

  • ₱30,000 Signing Bonus + 13th and 14th Month Pay
  • Salary Offer: Up to ₱28,000 (can go higher based on experience)
  • HMO on Day 1 (with up to 3 dependents)
  • Paid Training + 30 Paid Leaves + Allowances + Performance Bonus
  • Weekends Off + Holiday and Overtime Pay
  • 20% Night Differential (Night/Graveyard Shifts)
  • Potential Hybrid/WFH setup after 1 year

URGENT HIRING Apply today and get hired immediately

Job Type: Full-time

Pay: Up to Php28,000.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Paid training
  • Pay raise

Work Location: In person



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