Travel Account Specialist

4 days ago

Quezon City, National Capital Region, Philippines Risewave Consulting, Inc. Full time ₱104,000 - ₱130,878 per year

Communicate with customers in Professional Manner & provide solution for specific requests as per process guidelines. Listen attentively to customer needs and demonstrate empathy while providing the customer support.

Job Responsibilities:

  • Provide exceptional customer service to our travelers
  • Book flights, hotels, and cars using Global Distribution Systems (GDS)
  • Issue, reissue, and refund flight tickets on GDS
  • Respond to traveler inquiries and resolve issues efficiently

Job Qualifications:

  • At least high school graduate
  • Must have at least 1-year GDS experience (preferably Sabre and Amadeus)
  • Preferably with travel account experience
  • Proficient in using GDS Cryptic/Native commands to book and manage travel arrangements
  • Excellent communication skills
  • Good customer service skills
  • Willing to work onsite in Eastwood/Bridgetowne Quezon City
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Can start ASAP

Additional Information

Benefits and Company Perks:

  • Structured career path
  • Growing and expanding team – more internal career progression opportunities for all
  • Safe work environment
  • Free HMO Coverage from Day 1, including your dependents
  • Skills Training opportunities
  • Paid Leaves
  • Annual appraisal

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