Field Operations Specialist

4 days ago

Cebu City, Central Visayas, Philippines BLK Cosmetics Full time ₱900,000 - ₱1,200,000 per year

Job Responsibilities:

  • Report directly to the Operations Manager

  • Ensure smooth retail operations (from demand planning to ensuring 100% fill rate) by helping the Sr. Operations Manager implement operational rules and systems, even periodically assessing, modifying, and improving these procedures.

  • Ensure that all operational requirements (such as product requests, store improvements & store promotions) for the accounts are served by coordinating with the office support group, external suppliers, and other retail partners.
  • Constantly visit BLK Cosmetics' stores and beauty counters, where you will evaluate the performance of beauty assistants, check store orderliness, do market studies, and troubleshoot/provide solutions to operational issues.
  • This role requires extensive travel to stores with 76% or more of working time spent visiting retail locations.
  • Ensure that each store or beauty counter has stocks, testers, and supplies that they need by reporting needs to the head office, even going the extra mile of delivering urgent items to the store.
  • Attend to operational events, such as certain product launches, accounts special activities, invitational selling, conventions, fairs, bazaars, etc.

Qualifications:
- Graduate of any four-year course, preferably with a major in Business or Marketing
- Must have 2 or more years of work experience under a retail company or a FMCG company.
- Previous Key Account Managers, Buyers, Operations assistants/supervisors, Asst. Category/Brand managers may apply.
- Has an organised and systematic work process
- Has both charismatic and pragmatic leadership skills
- Has knowledge in operations – can manage and motivate people, can create leaders, has a creative vision on how to achieve sales goals and has the patience in dealing with mall operational details.
- Well versed in Excel and PowerPoint
- Can work with minimum supervision and under pressure.
- Working conditions: Field Work

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