Change Management Analyst

2 days ago

Makati City, National Capital Region, Philippines Indra Philippines, Inc. Full time ₱500,000 - ₱1,000,000 per year

The Role

The successful candidate will be responsible in managing and implementing change initiatives. This role requires someone with strong understanding of project management, business processes and change management methodologies. And will be expected to perform the following:

  • Lead the change management activities within the structured process framework to support adoption of the changes required by the branch operations target operation model execution.
  • Support stakeholders to fully adopt the changes brought by branch operations change.
  • Conduct impact analyses, assess people readiness, and identify and manage stakeholders.
  • Create and execute the Change Management Strategy, including communication, training and engagement activities.
  • Design and draft communication collaterals to disseminate changes/updates about the project that will target different stakeholders.
  • Provide input and support to the design and delivery of training programs.
  • Identify and manage anticipated resistance.
  • Collaborate with change partners for communications and training activities.
  • Partner with the Project Manager in integrating change management activities into project plan.
  • Report progress of the project to the Governance Officer on a regular basis.
  • Responsible for requesting progress, risk and issue information from the stakeholders who are conducting the change project or other initiatives.
  • Mobilize the change network
  • Ensure that the CM KPIs of the project are clearly defined in support of the Business KPIs, appropriately monitored, and effectively delivered
  • Facilitate selected training courses on change management and its related topics for the assigned group. This is applicable for resources who have been identified as participants in the Train-the-Trainer program.

Requirement

  • Bachelor's degree in Business Management, Administration, Computer Science or related field of study
  • 4 to 6 years of actual experience as Change Analyst with strong knowledge in change management, project management and business processes
  • Strong analytical skills
  • Excellent verbal and written communication skills
  • Knowledge/Experience in Project Management tools
  • Strong interpersonal skills with the ability to build relationships across teams
  • Willing to work onsite in Makati City

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