Operations Team Leader

1 week ago

Fort Bonifacio, National Capital Region, Philippines Electrodry Full time ₱450,000 - ₱600,000 per year

WE'VE GOT YOU COVERED Dependable HMO and free lunch daily – so you can save more and stress less.

#WeAreTGT in BGC: Great Place to Work Certified

  • Health & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insurance
  • Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events
  • Growth & Perks: Free daily meals & treats, career development, certifications, overseas training, vibrant office culture
  • Vibrant City Location: Work in BGC (Day Shift)

THE PERFECT MATCH

What You'll Bring (Experience)

  • Minimum of 3 years of experience in team management.
  • Proven experience in operations management or a similar leadership role, with a strong track record of driving results.
  • Proficient in creating clear and concise process documentation.
  • Preferably holds a Bachelor's/College Degree in any field, IT preferably.
  • Willing to work ON-SITE Day in our BGC site.

About You (Soft Skills)

  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent problem-solving skills and a strategic mindset.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Strong organizational and time management skills.

YOUR DAILY TASKS

People & Performance Management

  • Lead, coach, and motivate your team to perform at their best
  • Monitor staff performance, quality, and efficiency
  • Manage attendance and ensure KPIs are consistently met
  • Provide regular feedback — both positive and constructive
  • Handle onboarding and training for new Philippines-based staff
  • Review and support staff development through coaching sessions
  • Maintain strong client relationships and performance alignment
  • Communicate regularly with clients to ensure expectations are met
  • Coordinate with AU managers and TGT departments for issue resolution
  • Ensure end-of-shift procedures are completed smoothly
  • Handle other operational tasks as assigned

Administration, Reporting & Documentation

  • Prepare and submit weekly or monthly activity reports
  • Download and submit KPI reports to the TGT Operations Manager
  • Maintain complete records for performance management, disciplinary actions, and timekeeping and attendance

#WeAreTGT in BGC: Great Place to Work Certified

TGT's Bonifacio Global City Branch is a vibrant location with plenty to offer. If you're looking for a dynamic career opportunity with a great company culture, this is the perfect role for you

Guide the team, wow the clients, and own the results. Experience our seamless 100% virtual recruitment process. Apply today

Job Types: Full-time, Permanent

Pay: Php45, Php50,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Promotion to permanent employee
  • Staff meals provided

Ability to commute/relocate:

  • Bonifacio Global City: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • team management: 3 years (Required)

Work Location: In person

  • Head of Procurement Operations

    1 week ago

    Fort Bonifacio, National Capital Region, Philippines Merck KGaA Full time ₱2,500,000 - ₱7,500,000 per year

    Work Your Magic with usReady to explore, break barriers, and discover more? We know you've got big plans – so do we Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of...

  • Operations Manager

    1 week ago

    Fort Bonifacio, National Capital Region, Philippines Electrodry Full time ₱750,000 - ₱900,000 per year

    FREE MEALS AND SNACKS ON US Cut down on expenses while working onsite with our free daily lunch meals, breakfasts, and treats#WeAreTGT: Great Place to Work CertifiedHealth & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insuranceRewards & Recognition: 24 PTOs (with conversion), annual...

  • Team Lead, R2P APAC 1

    2 weeks ago

    Fort Bonifacio, National Capital Region, Philippines Merck KGaA Full time ₱1,500,000 - ₱2,500,000 per year

    Work Your Magic with usReady to explore, break barriers, and discover more? We know you've got big plans – so do we Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of...

  • Management Accounting Team Lead

    1 week ago

    Fort Bonifacio, National Capital Region, Philippines Merck KGaA Full time ₱90,000 - ₱120,000 per year

    Work Your Magic with usReady to explore, break barriers, and discover more? We know you've got big plans – so do we Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of...

  • Assistant Store Manager

    1 week ago

    Fort Bonifacio, National Capital Region, Philippines PYC Foods Corporation Full time ₱900,000 - ₱1,200,000 per year

    Join Our Team at One World DeliAre you a driven leader with a passion for retail and food service excellence? One World Deli is searching for an Assistant Store Manager to help oversee operations, inspire our team, and deliver exceptional customer experiencesAbout Us:At One World Deli, we pride ourselves on providing top-quality products and fostering strong...

  • Management Trainees

    2 weeks ago

    Fort Bonifacio, National Capital Region, Philippines Pharmaserv Express Full time ₱400,000 - ₱800,000 per year

    Job SummaryPharmaServ is looking for Management Trainees who aspire to become future leaders of the organization. This role offers an exceptional opportunity to gain a holistic understanding of the business through hands-on exposure across multiple departments, direct mentorship from senior leaders, and close collaboration with the President.The Management...

  • Head of Financial Planning

    2 weeks ago

    Fort Bonifacio, National Capital Region, Philippines Merck KGaA Full time ₱120,000 - ₱180,000 per year

    Work Your Magic with usReady to explore, break barriers, and discover more? We know you've got big plans – so do we Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of...

  • Mandarin Customer Service Supervisor

    2 weeks ago

    Fort Bonifacio, National Capital Region, Philippines 7f8f41ae-337b-4b13-9abf-d9560d2bdd2b Full time ₱1,500,000 - ₱2,500,000 per year

    Work Setup: Full-time Onsite _ Based in BGC, TaguigKey ResponsibilitiesDevelop and implement daily schedules, shift plans, and manpower allocation for the customer service team to ensure operational continuity and service efficiency.Monitor key customer service performance indicators (such as response time, customer satisfaction, and resolution rate),...

  • Senior Technical Project Manager

    2 weeks ago

    Fort Bonifacio, National Capital Region, Philippines Hunters Hub Incorporated Full time ₱2,000,000 - ₱2,500,000 per year

    We are seeking an experienced Senior Project Manager with a strong background in software implementation and banking operations to lead mission-critical initiatives. This role requires 10+ years of project management expertise with hands-on experience in both Agile and Waterfall methodologies and proven ability to manage cross-functional teams and...

  • Financial Analyst

    2 weeks ago

    Fort Bonifacio, National Capital Region, Philippines International Workplace Group Full time ₱900,000 - ₱1,200,000 per year

    About the companyIWG has been at the forefront of the flexible workspace revolution for more than 30 years. We have made it possible for organisations and individuals everywhere to take a new approach to the traditional working day. We have over 3,400 locations across over 110 countries allowing millions of people every day to have a great day at work.Our...