Accounts Receivable Specialist

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

What is the role

This role manages accounts receivable, cash posting across banks and internal platforms, ensuring accurate payment allocation and receipt verification. Key duties include cash reconciliation, developing lock box processes, and supporting Shared Services. The position also focuses on centralizing AR functions and integrating high-volume acquisitions into a shared services center.

The following include but may not be limited to the responsibilities of the Accounts Receivable Specialist:

• Daily Cash posting from various banks and financial institutions.
• Daily posting from multiple lock boxes
• Month to Month or week to week Cash to Accounting Reconciliation
• Design a complete reconciliation process around lock box process
• Responsible for reporting around cash receipts and volume
• Update and maintain any customer updates when reviewing remittance information
• Perform account reconciliations, investigate and resolve any inquiries or discrepancies.
• Establish and maintain effective and cooperative working relationships with customers, other members of the billing department and account managers.
• Set a regular cadence of reporting to direct supervisor.
• Enlist the efforts of account managers and senior management when necessary to help in resolving any customer complaints or payment issues.
• Perform other assigned tasks and duties necessary to support the Finance Department.

Work Set-up / Work Schedule

• Remote
• 9 PM – 6 AM (PH time)

Who we are looking for

Successful candidate must possess:

• 2 years of experience in accounts receivable, including collections and contract management. - Industry experience in IT services is a plus
• Familiar with accounting systems like Microsoft Dynamics GP, QuickBooks, and ConnectWise
• Associate degree preferred or equivalent experience
• Skilled in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Advanced Excel skills
• Detail-oriented and goal-driven
• Strong organizational and time management skills
• Excellent communicator with problem-solving abilities
• Committed to high-quality customer service
• Collaborative team player
• Passionate about process automation and scalability

What we offer

• Day 1 HMO + 1 free dependent
• Health and Wellness Reimbursement Benefits
• Sunlife Group Insurance
• Company Salary Loans
• Government contributions
• Assistance with government loan payments
• 13th month pay
• Night differentials pay
• Holiday pay (for hours worked on holidays)
• Mandated Leaves
• Work equipment provided

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