
sales support officer
3 days ago
About the Role
We are looking for a dynamic and client-focused (SALES SUPPORT OFFICER Client Relations & Business Development) to manage and renew Non-Strategic Accounts while driving growth opportunities in the B2B space. The role involves handling client relationships, renewals, process compliance, and collaborating with cross-functional teams to deliver excellent service.
Key Responsibilities
Client & Account Management
- Pre-qualify and convert inbound calls/clients into leads
- Manage renewal communications and client meetings for Non-Strategic Accounts
- Handle client escalations and collaborate with operations to address concerns
- Respond to RFIs and accreditations
- Prepare renewal contracts and ensure smooth processing with all stakeholders
- Attend and represent the company at industry/networking events
Reports & Compliance
- Prepare monthly renewal reports and maintain updated records in CRM/Project Registry
- Ensure contracts and supporting documents are properly filed, notarized, and shared with clients and legal teams
- Liaise with Corporate Finance and other departments (BTG, Ops, Admin, HR, IT) for required certifications or RFI/RFP submissions
Leadership & Development
- Participate in training and company activities
- Identify process improvement opportunities
- Perform other related tasks as assigned
Qualifications
- Graduate of any 4-year Business course
- 3–7 years of experience in Sales, B2B Solution Selling, Business Development, or Marketing (preferably in BPO or Professional Services)
- Strong background in client management, renewals, and B2B sales/services
- Excellent communication, negotiation, and stakeholder management skills
- Highly organized with strong attention to detail
- Proficient in MS Office; CRM experience is an advantage
Job Type: Full-time
Pay: Php30, Php35,000.00 per month
Benefits:
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Application Question(s):
- What CRM or tools have you used?
Education:
- Bachelor's (Required)
Experience:
- B2B sales: 3 years (Required)
- Marketing Business Development: 3 years (Required)
- B2B Solution Selling: 3 years (Required)
- Lead Generation: 3 years (Required)
Willingness to travel:
- 100% (Required)
Work Location: In person
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