Senior E- Commerce Specialist
3 hours ago
Job Responsibilities:
- Mastery in managing online product listings across eCommerce platforms such as Shopee, Lazada, TikTok, website etc.
- Monitor and optimize product descriptions, images, and pricing to improve sales performance.
- Process orders, returns, and customer inquiries efficiently and professionally.
- Conduct market research to identify trends, competitor activity, and potential opportunities.
- Support marketing campaigns including email marketing, social media, and paid advertising.
- Analyze sales data and generate reports to evaluate performance metrics.
- Coordinate with suppliers, warehouse, and customer service teams to ensure smooth operations.
- Maintain website content updates and ensure product information accuracy.
- Implement strategies to enhance customer experience and drive conversion rates.
Job Qualifications
- At least 2-3 years of E-Commerce Operations experience.
- Graduate with a degree in Business, Marketing, eCommerce, or related field.
- Excellent written and verbal communication skills.
- Analytical skills with the ability to interpret sales data and metrics.
- Ability to work independently and as part of a team.
- Detail-oriented with good organizational skills.
- Willingness to learn new tools and industry best practices.
Job Type: Full-time
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Paid training
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