Customer Service Support

:Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates to join our onsite team in the PhilippinesWe're Looking For Individuals WithProven experience in customer service, preferably in a BPO settingStrong oral...

Job Description: Join our team as a Customer Service Representative, where you'll handle billing transactions and provide technical support to policyholders in a fast-paced contact center. With excellent communication skills and a positive attitude, you'll deliver exceptional service experiences while contributing to our collaborative environment. If you're...

:We are looking for an intelligent, confident, and approachable individual to join our team as a Customer Support - Porting Representative.In this role, you will become an expert in back-office porting operations, meticulously manage data and processes, and communicate effectively with customers to guide them through complex porting procedures. Your...

Job Description: The Senior Operations Manager – BPO Travel Industry is responsible for leading and optimizing travel-related outsourcing operations. The role ensures operational excellence, client satisfaction, and strategic alignment by managing teams, refining processes, and leveraging industry-specific technologies.Responsibilities: Key...

Job Description: Client Relationship Management at the Program level.Responsibilities: Capacity planning and staffing plans for the process based on medium term business forecast.Negotiating and finalizing SLA's with the Client.Contract Negotiation.Creating revenue and cost plans for the medium termEstablishing a review/ reporting mechanism with the...

Overview Become a part of our team — make a real impact by supporting patients and providers with compassion and professionalism. If you’re empathetic and driven to help others, we’d love to hear from you! Qualifications Minimum of 1 year of customer service experience, preferably in a BPO or healthcare-related account High school graduate;...

Job Description: Meeting the SLA TargetsTeam management and Transaction/Call MonitoringProductivity Improvement and Employee engagementClient interaction, if required at supervisory levelEnsure compliance with internal policies and procedures, external regulations and information security standardsManagement reporting and oversightDriving Quality initiatives...

Overview We’re seeking a proactive Customer Service Support Specialist in the apparel industry. You’ll handle customer inquiries via phone and email, track and update orders, resolve delivery, sizing, returns, and exchange issues, and coordinate with production and warehouse teams to ensure accurate, on-time fulfillment. You’ll provide clear status...

Job Description: The ideal candidate will play a crucial role in optimizing data management and information flow within the organization, ensuring client satisfaction, revenue costs as per targets fixed, improvement in quality and productivity, employee satisfaction, attrition within norms.Responsibilities: Capacity planning and staffing plans for the...

Job Description: We are seeking a highly organized and detail-oriented Management Information Systems (MIS) Executive to join our team. The ideal candidate will play a crucial role in optimizing data management and information flow within the organization, ensuring accuracy, efficiency, and timely reporting.Responsibilities: Primary Internal Interactions and...