Customer Service Support

5 days ago

Philippines Höegh Autoliners Full time $30,000 - $50,000 per year

Höegh Autoliners is a people-driven company with the belief that businesses should not only be forming lasting services but also lasting careers. We want to work with people who are incredibly team-oriented, jump head-first into a challenge, and always maintain a high-bar for excellence.

If that sounds like the type of team you want to join, we can't wait to meet you

A Little About Us

Höegh Autoliners is a global player in Ro/Ro deep sea transportation services and operates the greenest fleet in this segment. The company owns and operates approx. 40 Pure Car and Truck Carriers (PCTCs) in global trade systems, making around 3 000 port calls yearly. Managed from a worldwide network of around 16 offices, our main customers are major manufacturers of new cars, heavy machinery, and other rolling stock.

About You:

The Customer Service Support will play the vital role to support day to day activities working in the diverse team of Customer Service Support. He or She will be assigned to handle customer service support tasks and understand the end-to-end CSS business process.

Reporting to:

Sales and Customer Service Support Manager

Main responsibilities:

  • Will perform sales and customer service support task assigned by the SMEs.
  • Keep close communication with the CSS team and Customer Service Team in global office.
  • Ensure accurate and complete quality of documents and data for the performed activities.

Minimum Qualifications:

  • At least 1 year of work-related experience
  • Bachelor's degree, Business Management, or any Business Major
  • Proficient in Microsoft Office applications
  • Excellent communication skills in an international work environment
  • Willing to be trained and assigned from one region to another.
  • Strong analytical skills and detail oriented
  • Fresh graduates are welcome to apply.

We believe that building and sustaining a diverse and inclusive environment for working and learning leads to a better workplace, better ideas, and more inspiring conversations.

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