Assistant Manager Operations

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations.

Your Team's Impact
FactSet Revere offers premium content of insights into economic participation, competitive landscapes, and intercompany connections which enable users to manage portfolio risk and make more informed decisions through unprecedented visibility into global companies.

What You'll Do

• Operations Management: Responsible for ensuring that his/her team provides accurate and reliable content and/or quantitative financial market data to flow into internal database and/or internal and external clients based on financial industry source publications, financial reports and resources. Incumbent may handle multiple collection processes and/or markets, managing and optimizing production in each process and sub-process while ensuring timeliness, accuracy, coverage and continuous improvement for and within their teams' collection efforts.
• People Management: Capacity planning, workload distribution, performance evaluation metrics, shifts management, setting team goals and objectives, and metrics execution. Managing the teams effectively for productive results.
• Stakeholder Management: Work with senior management and respective stakeholders to build plans and improvement strategies for increased output quality, process improvement and production advancement.
• Project Management: Process/Data enhancement projects; Data Management and Governance.
• Client Management (FactSet Clients): Managing client RPD's and query resolution; Fostering a client-focused culture within the teams.
• Hiring & Development: Recruitment and grooming for current and upcoming roles.

Required Skills
What We're Looking For

• Operational management skills to effectively manage multiple groups, production, resources and allocations
• Financial knowledge managing production and process improvements
• People management and interpersonal skills managing multiple teams and processes
• Communication skills in effectively communicating to the teams and relevant stakeholders
• Motivational skills continuously boosting team motivation and employee morale
• Diversity management in managing the teams, peers, senior management and all stakeholders effectively across locations

Desired Skills

• FactSet product knowledge to manage data flow
• Solid foundation on Revere methodology and processes

What's In It For You
At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means:

• The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.
• Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.
• Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
• A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.
• Career progression planning with dedicated time each month for learning and development.
• Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.

Learn More About Our Benefits Here.
Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications.

Company Overview
FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees' Choice Award winner. Learn more at  and follow us on X and LinkedIn.

At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.