IT Service Delivery Engineer

PRIMARY RESPONSIBILITIESPerform site inspection, installation, debugging, testing and delivery of new devices at customer sites;Complete assigned preventive and corrective maintenance to ensure devices are performing at their best;Provide technical support to customers and distributors, maintaining high customer satisfaction;Provide basic application...

Job DescriptionPerform site inspection, installation, debugging, testing, and delivery of new devices at customer sites. Complete assigned preventive and corrective maintenance to ensure optimal device performance. Provide technical support to customers and distributors, maintaining high customer satisfaction. Offer basic application training to customers....

Operational Excellence ManagerDrive performance and efficiency across client services and operations teams.Experience in leading cross-functional teams to achieve business objectives.Ability to foster a culture of collaboration, accountability, and continuous improvement.About the RoleThis leadership position oversees the overall performance of Client...

Davao City, Philippines | Posted on 07/19/2024 As the Service Delivery Manager - Outbound at Flatworld Philippines, you will play a crucial role in steering our operational strategies and ensuring the seamless delivery of services that meet and exceed our client's expectations. This position is pivotal in driving our company's success by managing outbound...

ROLE AND RESPONSIBILITIESCoordinate, supervise, and be accountable for the daily, weekly, and monthly activities of team members. Set priorities for the team to ensure task completion and performance goals are met, such as Quality, Adherence, Service Level, and AHT.Coordinate work activities with other supervisors, managers, and departments. Identify and...

Interact with customers via phone, email, or in-person to provide information and resolve inquiries or issues.Handle customer complaints, provide appropriate solutions and alternatives within established guidelines.Maintain a positive, empathetic, and professional attitude toward customers at all times.Process orders, forms, applications, and requests...

ViewQwest is one of the fastest-growing and dynamic brands in Singapore and Malaysia's telecommunications industry. We strive to always be better by delivering consistent and outstanding service to our customers. Not only do we believe in our products and services, but we are also passionate and proud of the work that we do.Be part of the team that...

ResponsibilitiesPromote and sell maintenance contracts and after-sales services for elevator and escalator systems.Conduct client visits and assessments to tailor service packages based on equipment needs.Build and maintain strong relationships with property managers and facility owners.Coordinate with technical teams to ensure high service reliability and...

To Attend to service calls of Rentals/OP Account within 2 hours.-To monitor the performance of the machines assigned to him & recommend necessary actions & solve machines problem within the 24 hour problem.To visits all accounts assigned to him on a monthly basis in order to check machine performance & customer satisfaction level.To asses & recommend...

Select how often (in days) to receive an alert:(Expected outcomes or goals of the position)Remote and onsite support of end-user related PC hardware and software issues (deployment, installation, troubleshooting)Support other computing related concerns such as printers (including MFPs), scanners, modems, USB devices, projectorsPerform network related tasks...