Pioneer Accounts

2 weeks ago

Apas Cebu, Philippines A SYSTEM INTERNATIONAL CORPORATION Full time ₱150,000 - ₱250,000 per year

About the role

As a Pioneer Accounts - CSR (Start ASAP Virtual Process) at A SYSTEM INTERNATIONAL CORPORATION', you will play a vital role in providing exceptional customer service support to our clients. This full-time, remote position will allow you to work from the comfort of your own home, offering the flexibility to balance your work and personal life. Based in Carcar City Cebu, you will be part of a dedicated team committed to delivering top-notch customer experiences.

What you'll be doing

  1. Responding to customer inquiries and resolving issues via phone, email, and other communication channels
  2. Maintaining accurate and up-to-date customer records
  3. Troubleshooting and providing solutions to customer problems in a timely and efficient manner
  4. Identifying opportunities to improve customer satisfaction and recommend process improvements
  5. Adhering to company policies and procedures to ensure compliance
  6. Participating in team meetings and training sessions to continuously enhance your skills

What we're looking for

  1. A minimum of 1 year of experience in a customer service or call centre role
  2. Excellent communication and interpersonal skills, with the ability to effectively interact with customers
  3. Strong problem-solving and critical thinking skills to identify and resolve customer issues
  4. Proficiency in using customer relationship management (CRM) systems and computer applications
  5. A flexible and adaptable mindset, with the ability to work in a fast-paced, dynamic environment
  6. A passion for providing exceptional customer service and a genuine desire to help others

What we offer

At A SYSTEM INTERNATIONAL CORPORATION', we are committed to creating a positive and engaging work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:

  1. Opportunities for career development and advancement
  2. Comprehensive health and wellness programs
  3. Flexible work arrangements to maintain a healthy work-life balance
  4. Collaborative and supportive team environment
  5. Discounts on various products and services

About us

A SYSTEM INTERNATIONAL CORPORATION' is a leading provider of innovative solutions and services in the call centre and customer service industry. With a strong focus on customer satisfaction, we strive to exceed our clients' expectations by delivering exceptional service and support. Our company culture values teamwork, innovation, and a commitment to excellence, making us an employer of choice in the region.

Apply now to become a Pioneer Accounts - CSR (Start ASAP Virtual Process) at A SYSTEM INTERNATIONAL CORPORATION' and join our dynamic team in Carcar City Cebu.

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