Technical Support Team Leader

2 weeks ago

Manila, National Capital Region, Philippines Karofi Global Full time $70,000 - $120,000 per year

Technical Support Team Leader

Work Location: Manila, Philippines

1. About KAROFI

Karofi, the number 1 brand in the water purifier industry in Vietnam,
is part of Tecomen Group, established in 2006. Specializing in household products such as water purifiers, hot/cold water dispensers, and air purifiers, Tecomen's flagship brand, Karofi, has become Vietnam's top water purifier brand and operates the largest factory of its kind in Southeast Asia.

Karofi exports to over 50 countries,
with a 36,000 m² facility that produces over 2 million water purifiers and 30 million filters annually. Leveraging advanced technologies like AiOTec and Voice Call, Tecomen reaches more than 10,000 sales points nationwide.

Aiming to rank among the top three global leaders in water and air solutions by 2040
, Tecomen plans to expand R&D into air care and kitchen appliances, launch a larger factory by 2025, and grow Karofi's presence in over 20 countries. The company is committed to collaborating with experts to drive innovation and enhance customer experiences.

Website:

2. Job Description

  • Train and coach technicians on technical procedures for installation, repair, and maintenance of the company's products.
  • Support the sales team in conducting surveys and providing technical consultations for customers.
  • Carry out other tasks as assigned by management.

3. 
Key Requirements:

  • Graduated from University/College in technical-related fields.
  • English communication skills.

Experience:

  • At least 3 years of experience in a similar position

  • Experience in Home Appliances/Electrical - Electronics companies is an advantage.

Skills:

  • Planning, organizing tasks, and teamwork.

  • Presentation and communication skills.

Mindset:

Commitment to excellence, customer-oriented, and continuous innovation.

4. Why Join Karofi


• Join the
#1 Water Purifier Brand in Vietnam
, with a proven track record of successfully
exporting products to over 50 countries worldwide
.


•Competitive and flexible income, including a base salary, commission, and bonus.


• Ensuring employee benefits and compliance with the regulations of the country where the employee works.


• The Group operates systematically with R&D, manufacturing, and technical services


• Work alongside a high-quality global team with a shared aspiration to promote the sustainable development of the Karofi brand.

5. Contact for application:


•
Le Thuy Linh – (Ms. Daisy.)


• Talent Acquisition– Karofi Holding.


• Tel/WA/Zalo/Viber: | E-mail: 


• Web:

We appreciate your interest in this opportunity. Given the high volume of applications, we will only be able to contact shortlisted candidates. We value your understanding and patience in this process. Thank you for your interest and cooperate.

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