Channel Account Manager

2 weeks ago

Makati City, National Capital Region, Philippines ITSDI (Information Technology Security Distribution, Inc) Full time ₱800,000 - ₱1,200,000 per year

Education & Experience

  • Bachelor's Degree:

A degree in business, marketing, finance, or a related field is typically required.
- Proven Experience:

Several years of experience in channel sales, account management, or business development are essential.

Key Skills

  • Communication:

Excellent verbal and written communication skills are needed for clear interactions with partners and clients.
- Relationship Building:

The ability to build, maintain, and nurture strong, strategic relationships with channel partners is fundamental.
- Negotiation:

Advanced negotiation skills are necessary to create mutually beneficial agreements on pricing, co-marketing, and business plans.
- Analytical & Strategic Thinking:

Strong analytical skills to interpret market data and strategic thinking to align partner strategies with company goals are crucial for identifying growth opportunities.
- Leadership & Project Management:

Ability to guide partners, set clear goals, and manage projects to drive their success is often required.
- Technical Proficiency:

Proficiency with customer relationship management (CRM) software and other sales tools is a must.

Other Qualities

  • Results-Oriented:

A self-motivated and results-driven mindset is needed to achieve targets and drive continuous improvement.
- Adaptability:

The ability to adapt to market trends and evolving business needs is important for long-term success.
- Collaboration:

Skill in working collaboratively with internal teams (marketing, sales operations, engineering) and external partners.
- Travel:

A willingness to travel as needed to meet with partners and attend industry events is often a requirement.

DUTIES & RESPONSIBILITIES

Respond to customer complaints and immediately coordinates with technical support engineering for servicing schedule and provide follow-up to get customer feedback regarding service provided.

Identify potential new accounts and organize site visits and explain product features to win potential client to increase revenue.

Oversee the dissemination of marketing and sales strategies, product training, services etc., ensuring that they are carried out efficiently to increase sales.

Assist in the processing of sales order (SO), delivery scheduling to ensure products is delivered to the reseller on the expected time and in good condition, and provides billing and credit and collection as needed.

Maintain good line of communication with principals' designated advertising agencies and clients regarding promotional activities to ensure target profit is achieved.

Provide customers with up to date information requested.

Develop and maintain relationship with resellers and other relevant internal groups to ensure that the department's sales target is realized.

Maintain good relations with resellers to ensure that the company remains as the preferred supplier.

Performs other functions which may be assigned by the immediate superior from time to time.

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