HR Officer

Join the CBP Team

We're seeking for an AU HR Officer to join our growing team. If you're ready to apply your skills in a fast-paced, collaborative environment, we'd love to hear from you

Job Description:

Employment Contracts & Policies

• All employees have a signed contract aligned with the Fair Work Act 2009.
• Contracts specify classification and pay level under the relevant Award (e.g., Animal Care & Veterinary Services Award 2020).
• All workplace policies (Code of Conduct, Leave, Bullying & Harassment, WHS) are up-to date and accessible.
• Staff acknowledgements ('read & understood') are recorded for new or updated policies.
• Privacy and confidentiality clauses are compliant with the Privacy Act 1988

Payroll & Leave Entitlements

• Wages are paid correctly and on time (check against Award minimums and penalty rates).
• Overtime, weekend, and public holiday loadings are correctly applied.
• Annual leave, sick leave, and long-service leave accruals are accurate and visible in payslips.
• Parental leave entitlements are communicated and documented as per Fair Work standards.
• Payroll records are securely stored for at least 7 years.

Workplace Health & Safety (WHS)

• WHS training completed for all new staff within first 4 weeks.
• Annual refresher training delivered (animal handling, radiation safety, sharps disposal, manual handling).
• Incident & injury register is maintained and reviewed monthly.
• Emergency evacuation drills conducted at least twice per year.
• Chemical registers (e.g., anaesthetic gases, cleaning products) are up-to-date with Safety Data Sheets (SDS).
• Psychological safety and wellbeing initiatives documented (e.g., EAP program awareness).

Performance Reviews & Training

• All staff have an annual performance review documented.
• Nursing level frameworks and vet performance metrics (Surgery, Medicine, ECC, etc.) are applied consistently.
• Specialist CPD (Continuing Professional Development) logged and tracked against registration board requirements.
• Managers trained in Fair Work obligations (performance management, discipline, termination).
• Records of mandatory CPD and in-house training sessions are kept in HR files.

Employee Relations

• Disciplinary procedures follow the Fair Work best practice guide (written warnings, right to respond, documentation).
• Termination letters are reviewed by HR/legal before issue.
• Redundancy processes include proper consultation and payment of entitlements.
• Grievance procedures documented and communicated to staff.

Record-Keeping & Reporting

• Employment records kept for at least 7 years (contracts, payslips, leave, performance notes).
• Fair Work Information Statement given to all new employees.
• Superannuation contributions paid on time (quarterly or more frequently).
• HR audit conducted annually (covering payroll, leave, WHS, and training)

Qualifications:

• Graduate of Psychology, Human Resource Management, or any equivalent.
• At least 3 years of experience in HR operations, with demonstrated expertise in benefits administration and employee relations.
• Experience in a BPO set-up is a must.
• Systems: Sharepoint, Outlook, MS Teams, Excel, Word, Powerpoint
• Ability to multi-task and adhere to deadlines.

Others:

• Permanent WFH Set-up
• HMO and Life insurance coverage on the first day of work
• Amenable to work on different shifts (AM, Mid, Night Shift)
• Company to provide internet allowance and PC
• 20% Night Differential and Other Allowance
• Loyalty award and Others

Job Types: Full-time, Permanent

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Work from home

Application Question(s):

• Have you experienced dealing with Australian clients?
• Do you have experience with Australian Payroll and Compliance?

Work Location: In person