AU HR Officer

4 days ago

Mandaluyong City, National Capital Region, Philippines Compliant Business Processing Full time ₱30,000 - ₱90,000 per year

Join the CBP Team

We're seeking for an AU HR Officer to join our growing team. If you're ready to apply your skills in a fast-paced, collaborative environment, we'd love to hear from you

Job Description:

Employment Contracts & Policies

  • All employees have a signed contract aligned with the Fair Work Act 2009.
  • Contracts specify classification and pay level under the relevant Award (e.g., Animal Care & Veterinary Services Award 2020).
  • All workplace policies (Code of Conduct, Leave, Bullying & Harassment, WHS) are up-to date and accessible.
  • Staff acknowledgements ('read & understood') are recorded for new or updated policies.
  • Privacy and confidentiality clauses are compliant with the Privacy Act 1988

Payroll & Leave Entitlements

  • Wages are paid correctly and on time (check against Award minimums and penalty rates).
  • Overtime, weekend, and public holiday loadings are correctly applied.
  • Annual leave, sick leave, and long-service leave accruals are accurate and visible in payslips.
  • Parental leave entitlements are communicated and documented as per Fair Work standards.
  • Payroll records are securely stored for at least 7 years.

Workplace Health & Safety (WHS)

  • WHS training completed for all new staff within first 4 weeks.
  • Annual refresher training delivered (animal handling, radiation safety, sharps disposal, manual handling).
  • Incident & injury register is maintained and reviewed monthly.
  • Emergency evacuation drills conducted at least twice per year.
  • Chemical registers (e.g., anaesthetic gases, cleaning products) are up-to-date with Safety Data Sheets (SDS).
  • Psychological safety and wellbeing initiatives documented (e.g., EAP program awareness).

Performance Reviews & Training

  • All staff have an annual performance review documented.
  • Nursing level frameworks and vet performance metrics (Surgery, Medicine, ECC, etc.) are applied consistently.
  • Specialist CPD (Continuing Professional Development) logged and tracked against registration board requirements.
  • Managers trained in Fair Work obligations (performance management, discipline, termination).
  • Records of mandatory CPD and in-house training sessions are kept in HR files.

Employee Relations

  • Disciplinary procedures follow the Fair Work best practice guide (written warnings, right to respond, documentation).
  • Termination letters are reviewed by HR/legal before issue.
  • Redundancy processes include proper consultation and payment of entitlements.
  • Grievance procedures documented and communicated to staff.

Record-Keeping & Reporting

  • Employment records kept for at least 7 years (contracts, payslips, leave, performance notes).
  • Fair Work Information Statement given to all new employees.
  • Superannuation contributions paid on time (quarterly or more frequently).
  • HR audit conducted annually (covering payroll, leave, WHS, and training)

Qualifications:

  • Graduate of Psychology, Human Resource Management, or any equivalent.

  • At least 3 years of experience in HR operations, with demonstrated expertise in benefits administration and employee relations.

  • Experience in a BPO set-up is a must.

  • Systems: Sharepoint, Outlook, MS Teams, Excel, Word, Powerpoint

  • Ability to multi-task and adhere to deadlines.

Others:

  • Permanent WFH Set-up
  • HMO and Life insurance coverage on the first day of work
  • Amenable to work on different shifts (AM, Mid, Night Shift)
  • Company to provide internet allowance and PC
  • 20% Night Differential and Other Allowance
  • Loyalty award and Others

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