Email Marketing Specialist

About Penbrothers

Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

About the Client

Our client is an online design platform that helps entrepreneurs and businesses create logos, websites, business cards, social media and other designs. If you're excited by a fun, dynamic, high-performance work environment, this is a unique development opportunity to work in a fully remote-based position and enjoy great perks and fantastic colleagues.

About the Role

The Email Marketing Specialist role will manage the increasing volume and complexity of customer email communications across the 3 client websites. Working with our Email Marketing Lead and Specialists, the role will include planning and executing email campaigns with a focus on driving sales of our subscription products (customer acquisition), and increased usage of product features after purchase (customer engagement and retention).

Work hours: 8:00 AM - 05:00 PM Philippine Time

Work set-up: Remote

What you'll do

• Execution of sale and x-sell campaigns - Working with our Email Marketing Lead, plan and execute sale and x-sell campaigns to drive increased subscription uptake.

• Execution of engagement campaigns – Working with our Email Marketing Lead, plan and execute engagement campaigns to drive increased usage of our subscription products.

• Develop high quality email creative – Work with our Email Graphic Designer to create beautiful imagery and graphics to drive user action from email.

• Performance reporting – Continuously report on campaign results to ensure key stakeholders are kept up to date.

• Support our Email Marketing Manager in strategy execution – Help plan, build, and execute lifecycle emails, including both acquisition and retention flows.

• This role will support Email marketing channels

What You Bring

• Must have 2+ years of email marketing experience, including HTML code (via editor such as Adobe Dreamweaver or VS Code) (Note: familiarity with drag-and-drop editors alone would be insufficient for this role)

• Must have experience with an email automation platform (such as Braze or Klaviyo).

• Must have exceptional written and verbal English communication skills.

• Should have experience with HTML – specifically related to valid HTML for email.

• HTML expertise: Strong knowledge of HTML for email with template editing skills. It's unlikely that you will need to build responsive layouts from scratch but those skills are advantageous.

• Should have knowledge of best practices for email creative, HTML templates, and user segmentation.

• Should have experience writing marketing copy.

• Should have experience with email metrics, analytics and reporting (Mixpanel and/or Microsoft Excel).

• Nice to have experience with graphic design (Adobe Photoshop/Adobe Illustrator).

• Must have a University Degree in related field

Don't meet every single requirement? At Penbrothers we are committed to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but you don't feel 100% aligned with the qualifications, we encourage you to apply anyway. You may just be the right fit for this or other roles.

Hiring Process

We utilize AI tools to enhance our hiring efficiency and ensure a fair evaluation of all candidates. As a result, candidates who passed our initial evaluations should expect an AI Interviewer as a component of our recruitment process. This is supervised by Human Talent Acquisition Experts who will also engage with you throughout your application journey.

What You'll Get

At Penbrothers, we are obsessed with creating positive employee experiences. Here you'll find an environment that nurtures learning and provides opportunities for growth. You'll have the opportunity to make an impact on fast-growing startups and dynamic companies.

• Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.

• Employee as our biggest asset: We are genuinely invested in our people's career and welfare.

• Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.

• Powering global startups: We've created 1,400 Filipino jobs that empower global start-ups to focus on growth.