Operations Assistant

3 days ago

Manila, National Capital Region, Philippines Fruitas Holdings Incorporated Full time

Job Description:

As an Operations Assistant, you will provide support in both administrative and store operations functions. Your role involves assisting with office documentation, coordinating operational requirements, and helping implement store initiatives that enhance customer engagement and brand visibility. You will also visit stores to monitor performance, support activities that drive sales and customer satisfaction, and ensure company standards are consistently applied. This position requires strong organizational and communication skills, creativity, and flexibility to handle both office-based and on-site responsibilities effectively.

Key Responsibilities:

  • Assist in the preparation and processing of operations-related documents, reports, and communications.
  • Coordinate with store teams on daily operational requirements, updates, and concerns.
  • Support the implementation of store activities, campaigns, and displays that promote products and improve customer experience.
  • Help prepare materials and content used for store announcements, customer promotions, or internal communications.
  • Monitor store performance, customer feedback, and sales-related activities to support continuous improvement.
  • Conduct regular store visits to observe operations, assist in manpower needs, and ensure visual presentation and service standards are met.
  • Assist in compiling data and feedback from stores to support decision-making and activity planning.
  • Collaborate with different departments to ensure smooth coordination of store activities and operational requirements.
  • Be willing to render duty in stores when required to support daily operations, assist during peak season, or help facilitate special activities.

Job Qualifications:

  • Bachelor's degree in Business Administration, Retail Management, Operations Management, or a related field.
  • Strong understanding of store operations, customer service, and promotional activities.
  • Excellent communication, coordination, and organizational skills.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint) and familiar with social media and design tools.
  • Detail-oriented, proactive, and able to work independently or as part of a team.
  • Willing to travel or render duty in stores as needed to support store activities and operational requirements.

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