Operations Assistant

4 days ago

Manila, National Capital Region, Philippines Activus Capital Partners Full time ₱1,200,000 - ₱2,400,000 per year

We're seeking a detail-oriented, customer-focused Operations Assistant to join our team. This role is perfect for someone who thrives on organization, enjoys making customers happy, and feels accomplished when conquering a robust to-do list. If you're coachable, eager to learn, and persistent in achieving results – we want to hear from you.

Key Responsibilities

  • Assist the Operations Manager with all aspects of daily operations and scheduling
  • Monitor compliance with policies and procedures in documents, sheets, and forms
  • Answer customer support calls, texts, and emails with professionalism and efficiency
  • Exhibit a friendly and helpful attitude at all times, enhancing our service reputation
  • Generate reports as needed and perform other tasks as assigned to support the team

What We Offer

  • 100% remote work flexibility from anywhere in the world - Mon-Fri, 8am-5pm CST
  • Competitive salary and performance-based bonuses
  • Generous holiday allowance and paid time off
  • Clear path for career advancement within a growing company
  • Vibrant and supportive work culture
  • Continuous learning and professional development opportunities

Qualifications

  • 5+ years of experience in operations/support/admin roles, preferably with a US company
  • Exceptional organizational skills with meticulous attention to detail
  • A resourceful problem solver who likes a fast-paced environment
  • Advanced English – verbal and written
  • Proficiency in Google Suite (Sheets, Docs, Forms, etc.)
  • Work from-home setup — computer, reliable internet, and workspace for video meetings
  • Available Monday through Friday 8AM to 5PM CST

Ready to join the Heat Wave team and help us in our mission to provide the best possible pest control services in Austin? Apply and start the conversation.

About Heat Wave Pest Control
Heat Wave Pest Control is the fastest-growing pest control company serving apartment communities, property management companies, and government housing providers in Austin, Texas. The company is locally owned and has been serving the Austin community since 2012. It specializes in safe, effective, and environmentally friendly thermal remediation of bed bugs and pests.

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