Director of Business Development

Job Title:
Business Development Director

Department:
Client and Commercial Services

Reports To:
President of Client and Commercial Services

Location:
Head Office / Client Sites as required

Role Overview

The
Business Development Director
is responsible for leading and executing the growth strategy of Actuate Builders, Inc. by identifying, developing, and securing new business opportunities across construction, fit-out, and design-build markets. This role is pivotal in expanding ABI's client base, strengthening partnerships, and ensuring the company's sustained profitability and market presence.

The Business Development Director leads a high-performing team that translates ABI's core strengths—
agility, boldness, and innovation
—into winning proposals and long-term client relationships.

Key Responsibilities

1. Strategic Business Development

• Develop and execute ABI's business development strategy aligned with the company's growth objectives and annual revenue targets.
• Identify new markets, client segments, and partnership opportunities that align with ABI's capabilities and service offerings.
• Lead go-to-market initiatives for new services and ensure alignment with brand positioning.

2. Client Relationship Management

• Build and maintain strong, enduring relationships with clients, consultants, and developers.
• Drive client engagement strategies to ensure satisfaction, repeat business, and referrals.
• Lead key account planning and relationship mapping for major clients.

3. Opportunity Management and Bidding

• Oversee the qualification, pursuit, and prioritization of project opportunities.
• Collaborate with the Commercial and Design Teams to develop compelling, accurate, and competitive proposals.
• Lead negotiations, presentations, and closing of deals with clients and partners.

4. Market Intelligence and Branding

• Track industry trends, competitor strategies, and client needs to inform business direction.
• Partner with Marketing and Communications to enhance ABI's visibility through campaigns, client events, and public relations.
• Represent ABI at industry forums, exhibitions, and strategic partnership events.

5. Leadership and Performance Management

• Lead, mentor, and inspire the Business Development Team to meet or exceed growth objectives.
• Foster collaboration with Commercial, Design, and Operations teams to ensure client solutions are integrated and competitive.
• Monitor team and individual performance metrics and ensure continuous improvement.

Qualifications

• Bachelor's degree in Engineering, Architecture, or Business; Master's degree is an advantage
• Minimum of
  15 years
  of experience in business development, client management, or sales leadership within the
  construction, design-build, or real estate industry
• Proven success in securing large-scale projects and managing complex client portfolios
• Strong professional network within the construction and property development sectors
• Excellent negotiation, presentation, and interpersonal skills
• Strategic mindset with financial and commercial acumen
• Proficiency in MS Office and CRM or pipeline management tools

Top 5 Key Performance Indicators (KPIs)

1. Revenue Target Achievement:
   ≥ 100% of annual new business and renewals target attained
2. Bid Win Rate:
   ≥ 30% success rate of qualified bids submitted
3. Client Retention Rate:
   ≥ 90% of key accounts retained annually
4. Pipeline Health:
   Maintain at least 3x the annual revenue target in qualified opportunities
5. Client Satisfaction (NPS):
   ≥ +30 client Net Promoter Score

Competencies

• Strategic and results-driven leadership
• Strong client orientation and relationship-building capability
• Excellent communication, negotiation, and influencing skills
• High business acumen and market insight
• Integrity, professionalism, and alignment with ABI's values of
  Agility, Boldness, and Innovation