Fresh Operations Manager

3 days ago

Legazpi, Bicol, Philippines LCC - Liberty Commercial Center Inc. Full time ₱900,000 - ₱1,200,000 per year

The Fresh Operations Manager oversees the daily operations of all fresh departments such as produce, meat, seafood, bakery, and deli to ensure product quality, availability, and profitability. This role focuses on operational excellence, team performance, and maintaining high standards of freshness and customer satisfaction.


Key Responsibilities:
  • Supervise and support fresh department teams to achieve sales, margin, and waste control targets.
  • Ensure consistent implementation of freshness, hygiene, and food safety standards.
  • Monitor product availability, stock rotation, and ordering to minimize shrinkage.
  • Analyze sales and operational reports to identify opportunities for improvement.
  • Train and develop department supervisors and staff on best practices and company policies.
  • Coordinate with supply chain and merchandising teams to ensure timely product deliveries.
  • Conduct regular store visits and audits to ensure compliance with brand and quality standards.
  • Manage manpower scheduling, performance reviews, and team motivation.
  • Address customer feedback and ensure excellent service delivery across fresh departments.

Qualifications & Requirements:
  • Bachelor's degree in Business Administration, Operations Management, or a related field.
  • 3–5 years of experience in retail or supermarket operations, preferably handling fresh categories.
  • Strong leadership, communication, and problem-solving skills.
  • In-depth knowledge of food safety, handling, and inventory management.
  • Proficiency in MS Office and familiarity with POS or inventory systems.
  • Ability to manage multiple locations and travel as needed.
  • Results-driven, organized, and customer-focused.

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