Freight Forwarding Specialist

2 weeks ago

Ortigas, Philippines Offshore Business Processing Full time ₱1,200,000 - ₱1,800,000 per year

Job Summary

Working with us means being part of a team that gets things done—and enjoys the journey. You can expect:

  • HMO on Day 1 – your health and peace of mind come first
  • Bonuses, incentives, and recognition – we reward results
  • Skill-building and training – we invest in your growth
  • Work-life balance – because your time matters
  • Opportunities to travel or cross-train as you grow
  • A supportive, collaborative culture that brings out your best

Responsibilities

Your role is critical to ensuring a seamless flow of import/export shipments.

  • Enter data from source documents into prescribed computer database, files and forms

  • Check completed work for accuracy and correct data when necessary

  • Comply with data integrity and security policies

  • Provide customers with product and service information with highest quality standard

  • Research required information using available resources

Operations

  • Creating and managing orders for new shipments

  • Creating import and export FCL, LCL, and Air forwarding jobs

  • Sending pre-alerts, manifest, arrival notice, forwarding instructions and other documents

  • Lodging Sea Cargo, Export Customs Manifest, PRA

  • Sending documents to brokers for Import Clearance, EDN request for Export Clearance

  • Sending cartage advise, EDO, and other necessary documents to transport

  • Coordinate cartage with transport and client

  • Monitor customs clearance, follow up on missing documents and requirements to complete clearance

  • Send invoices to the clients once costing is approved and follow-up payment

  • Send payment request for COD payments such as: disbursements to broker, port charges to shipping line

  • All email correspondence

Requirements

  • 3–4 years of experience in freight forwarding or logistics (required)
  • Preferably a Licensed Customs Broker
  • Hands-on experience with import/export data entry
  • Graduate of BS Customs Administration or related program
  • Familiarity with CargoWise (a big advantage)
  • Typing speed of 45 WPM or more, with a strong focus on accuracy
  • Detail-oriented, organized, and able to multitask
  • High computer literacy and MS Office proficiency
  • Strong English communication skills—both written and verbal
  • A proactive mindset and ability to stay calm under pressure
  • A true team player who thrives in a fast-paced environment
  • Amenable to work on site in Ortigas Pasig and Araneta Cubao
  • Amenable to work in shift schedule

Job Type: Full-time

Pay: Php20, Php30,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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