CSR Healthcare/Cebu City

2 hours ago

Cebu City, Central Visayas, Philippines A & S MANPOWER RESOURCES INC Full time ₱200,000 - ₱250,000 per year

About the role

We are seeking an exceptional Customer Service Representative to join our team at A & S MANPOWER RESOURCES INC' in Cebu City, Cebu. This is a full-time position, and we welcome candidates with or without previous BPO experience.

What you'll be doing

  • Provide high-quality customer service to our clients, addressing inquiries and resolving issues in a timely and professional manner
  • Maintain detailed records of customer interactions and ensure accurate documentation of all activities
  • Identify opportunities to improve customer satisfaction and suggest process improvements to enhance the overall service experience
  • Collaborate with team members to ensure seamless service delivery and a positive work environment
  • Adhere to company policies, procedures, and industry regulations to ensure compliance

What we're looking for

  • Excellent communication and interpersonal skills, with the ability to engage with customers from diverse backgrounds
  • Strong problem-solving and critical thinking abilities to effectively resolve customer inquiries and concerns
  • Proficiency in English, both written and verbal, with the ability to communicate clearly and concisely
  • Proven experience in a customer service or call centre environment, preferably within the healthcare industry (desirable but not essential)
  • Comfortable working in a fast-paced, target-driven environment and able to multitask effectively
  • Commitment to providing exceptional customer service and a genuine passion for helping others

What we offer

At A & S MANPOWER RESOURCES INC', we are dedicated to supporting our employees' professional and personal growth. We offer competitive compensation, comprehensive benefits, and opportunities for career advancement. Our supportive work culture and focus on work-life balance will ensure you thrive in this role.

About us

A & S MANPOWER RESOURCES INC' is a leading provider of high-quality staffing solutions in the Philippines. With a reputation for excellence, we partner with top companies across various industries to connect them with exceptional talent. Our mission is to empower individuals, enrich organisations, and contribute to the growth of the local community.

If you're ready to join our dynamic team and make a meaningful impact, apply now.

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