Game Operation Specialist

5 days ago

Ortigas, Philippines VALOFE GLOBAL LIMITED ( VALOFE PH) Full time

Join our Team as Game Operations Specialist

Are you passionate about gaming and eager to be part of an exciting industry? If you have a strong attention to detail, excellent communication skills, and a genuine love for gaming, we invite you to join our team as a Game Operation Staff. You will play a crucial role in ensuring our games run smoothly, and our players have the best possible gaming experience.

Responsibilities:

  • Monitor Game Performance: Keep a close eye on game servers and performance metrics to identify and address any issues promptly.
  • Player Support: Assist players with inquiries, technical difficulties, and provide exceptional customer support to ensure a positive gaming experience.
  • Event Coordination: Collaborate with the team to plan and execute in-game events, ensuring they run smoothly and engage players.
  • Bug Reporting: Detect and report any bugs or glitches in the game to our development team for swift resolution.
  • Community Engagement: Interact with players on forums, social media, and other platforms to foster a positive and active gaming community.
  • Game Updates: Assist in implementing game updates, patches, and new features to enhance the gaming experience.
  • Data Analysis: Analyze player behavior and feedback to identify areas of improvement and contribute to ongoing game development.

Qualifications:

  • Passion for Gaming: A genuine love for online and mobile games and an understanding of the gaming culture.
  • Strong Attention to Detail: Ability to identify and address issues with precision and accuracy.
  • Excellent Communication: Effective communication skills to interact with players and collaborate with the team.
  • Tech-savvy: Familiarity with gaming platforms, basic troubleshooting, and willingness to learn new tools.
  • Team Player: Ability to work collaboratively with colleagues from different departments to achieve common goals.
  • Problem-Solving Skills: Aptitude for quickly finding solutions to challenges that may arise during game operations.

If you are ready to embark on an exciting journey in the gaming industry and contribute to providing players with the ultimate gaming experience, don't hesitate to apply Join our team and take the first step towards a rewarding and fulfilling career in the dynamic world of gaming.

Apply now and let's create memorable gaming moments together

Note : Compensation offer will be negotiable depends on your skill set.

Job Type: Full-time

Pay: Php17, Php25,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Health insurance
  • Pay raise

Experience:

  • player support: 1 year (Preferred)

Work Location: In person

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