Collections Trainer(BPO)

Position:Collection TrainerOverview:The Collection Trainer is responsible for designing, delivering, and evaluating training programs for new and existing debt collection team members. This role ensures all team members are equipped with the knowledge, skills, and tools needed to perform effectively, ethically, and in compliance with regulatory standards.Key...

Position:Collection Quality AnalystOverview:The Collection QA monitors, evaluates, and enhances the quality of collection calls and processes. This role ensures the collection team adheres to company policies, regulatory requirements, and customer service standards, while identifying areas for improvement and training opportunities.Key...

Role: Collections Quality Analyst | Permanent PositionWork set-up: Onsite - McKinely West, Taguig or MOA Complex, MOAWork schedule: Can work in Australian shiftThe Collection QA monitors, evaluates, and helps improving the quality of collection calls andprocesses. This role helps collection team members to adhere to company policies, regulatoryrequirements,...

OverviewThe Collection QA monitors, evaluates, and helps improving the quality of collection calls and processes. This role helps collection team members to adhere to company policies, regulatory requirements, and customer service standards, while identifying areas for improvement and training.ResponsibilitiesListen to and evaluate inbound and outbound...

Work Location : BGCWork Set Up : Full Onsite Monday to FridayWork Schedule : Australian time - office hour is 4 AM to 1 PMQualificationsAt least 7 years of experience as a Collection Quality Analyst.Strong coaching and interpersonal skills .Has the ability to work independently and collaboratively.Should have analytical thinking and ability to drive...

Job Description The Collection Team Member contacts individuals with overdue accounts and conducts administrative activities to recover outstanding payments. The role requires strong communication, negotiation, and problem-solving skills for timely debt collection while maintaining a professional and empathetic approach. Mentioned below are key...

Empowering Smarter Borrowing Through Responsible LendingOur client isa Canadian-based financial services companyspecializing in short-term lending and fintech innovation. Known for their customer-first approach, they are redefining digital lending by creating user-friendly, transparent, and secure financial products for everyday consumers. Join a...

Qualification: A bachelor's degree, preferably in Education, Psychology, Business, and other Development-related Courses. A Master's degree in related fields is an advantage.- Preferably with experience supervising or managing others.- With 3-5 years of adult training experience or BPO trainer- Highly adept with Google Suite, Microsoft Office, and online...

BPO E-Learning Developer (Makati, hybrid, nightshift)Carenet HealthNegotiableOn-site - Manila Fresh Graduate/Student Bachelor Full-timeJob DescriptionDescriptionSCHEDULE: NightshiftSETUP: HybridLOCATION: MakatiELIGIBILITY: Filipino CitizenThe Curriculum Developer is responsible for designing, creating, and improving training materials to enhance the skills,...

About the roleAs a fulltime Collection Officer with Capital Credit Solutions Pty Ltd, you will play a crucial role in the company's debt recovery efforts. Based in Makati City Metro Manila, this position is focused on contacting customers with outstanding balances, negotiating payment plans, and resolving delinquent accounts. Your expertise in collections...