End User Support

4 hours ago

Quezon City, National Capital Region, Philippines Ubiquity Full time ₱200,000 - ₱250,000 per year

IT Support Associates are responsible of providing user-facing support both in person and remotely based on support tickets received and logged in the organization's ticketing system. Associates are also responsible of supporting engineering teams with setting up and troubleshooting systems on the ground.

They provide technical support to all employees within the organization for both software and hardware related problems reported through our IT ticketing system and other support channels. Additionally, an IT Support Associate is responsible of setting up new equipment and support engineering teams in setting up/maintaining equipment on-site

Essential Functions

1. Should be able to handle basic and routine IT Support tasks.

2. Should efficiently diagnose and troubleshoot technical issues reported

3. Should be able to provide first level of basic support on software and hardware

4. Should be able to work with various internal teams such as Operations, Workforce, MIS, etc.

Job Qualifications

  • 0 to 4 years of experience in a similar role providing technical support as IT Support

Education

  • Degree in Computer Science, Systems Engineering or with equivalent relevant experience.

Skills/Knowledge/Abilities

  • Effective communication - Intermediate to Advance English is a must due to the need of coordinating efforts with foreign team members at all levels.
  • A technical, logical thought process
  • Problem-solving skills
  • An ability to stick to strict deadlines
  • An ability to prioritize and delegate
  • Attention to detail is a plus
  • Due to the nature of the role, moving and lifting heavy equipment (computers, network switches, peripherals, etc) is required.

fAgqEQJnPb

  • End User Support

    3 hours ago

    Makati City, National Capital Region, Philippines FPT Software Full time ₱250,000 - ₱500,000 per year

    Job SummaryWe are seeking a skilled and motivated End User Support Case Handler to join our team. The primary responsibility of this role is to manage end user support cases from initiation through resolution. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to effectively prioritize and...

  • End User Support

    3 hours ago

    Quezon City, National Capital Region, Philippines Ubiquity Global Services, Inc. Full time ₱200,000 - ₱250,000 per year

    IT Support Associates are responsible of providing user-facing support both in person and remotely based on support tickets received and logged in the organization's ticketing system. Associates are also responsible of supporting engineering teams with setting up and troubleshooting systems on the ground.They provide technical support to all employees within...

  • Finance End-User Support Analyst

    2 weeks ago

    Makati City, National Capital Region, Philippines ING Full time ₱1,500,000 - ₱3,000,000 per year

    REQ 26/08/2025Finance ServicesMakati City, FilipijnenING HubsFinance End-user Support AnalystBackground on what ING is about:ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means...

  • IT Supervisor for End-User Computing Group

    2 weeks ago

    Quezon City, National Capital Region, Philippines MicroSourcing Full time ₱1,500,000 - ₱2,500,000 per year

    Position:IT SupervisorLocation:Paranaque, Harper Corporate CenterWork setup & shift:Hybrid/DayshiftThe IT Supervisor for End-User Computing Group (EUCG) is responsible for overseeing the delivery, support, and management of all end-user computing services and technologies within an organization. This includes managing desktops, laptops, mobile devices,...

  • User Interface Developer

    4 hours ago

    Mandaluyong City, National Capital Region, Philippines GOODMAN SUPPORT SERVICES INC. Full time ₱900,000 - ₱1,200,000 per year

    Functional Overview:This role requires deep expertise in building scalable, high-performance, and maintainable front-end applications using modern JavaScript frameworks and tooling. As a UI Developer, you will be responsible for creating user-centric, accessible, and secure interfaces that align with enterprise-grade standards.The ideal candidate is...

  • IT End User Services Analyst

    5 hours ago

    Mandaluyong City, National Capital Region, Philippines Vertiv Full time ₱14,112 - ₱142,000 per year

    JOB SUMMARY:The End user computing (EUC) team's responsibilities are providing the necessary IT hardware and software for Vertiv internal and external customers and supporting these during their lifecycle. Hardware (HW) includes desktop, laptop, printer, mobile phone, and peripherals. Software (SW) includes Vertiv's Standard Operating Environment (SOE). IT...

  • IT End User Services Analyst

    4 hours ago

    Mandaluyong City, National Capital Region, Philippines Vertiv Group Full time ₱2,500,000 - ₱5,500,000 per year

    DescriptionJoin a High-Performance Culture That Drives Innovation and ExcellenceAt Vertiv, we don't just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what's possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and...

  • user acceptance testing

    2 weeks ago

    Quezon City, National Capital Region, Philippines Armed Forces & Police Savings and Loan Association, Inc. (AFPSLAI) Full time ₱900,000 - ₱1,200,000 per year

    Job SummaryAs a member of the User Acceptance Testing (UAT) Team, you will play a critical role in ensuring the functionality, performance, and usability of our Core Banking System from the end-user perspective. You will collaborate closely with development teams and project stakeholders to validate that the system meets business requirements and delivers a...

  • User Support Administrator

    3 hours ago

    Quezon City, National Capital Region, Philippines MicroSourcing Full time $19,200 - $38,400 per year

    Discover your 100% YOU with MicroSourcingPosition: User Support AdministratorWork setup & Shift: Onsite | Day ShiftSite: Global One, Eastwood, Libis, Quezon CityYou'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance...

  • Front-end Developer

    5 hours ago

    Quezon City, National Capital Region, Philippines Private Advertiser Full time ₱400,000 - ₱600,000 per year

    SummaryA Front-end Developer is responsible for creating the visual and interactive components of websites and applications, using languages like HTML, CSS, and JavaScript. Key duties include collaborating with designers, optimizing website performance, ensuring cross-browser compatibility, and maintaining responsive design, while essential skills involve...