Sales Operations Manager

1 day ago

Taguig, National Capital Region, Philippines Career Connect Full time ₱800,000 - ₱1,200,000 per year
Job Description
Job Overview:

The Sales Operations Manager is responsible for driving operational excellence across the sales organization. This role oversees forecasting, pipeline management, sales reporting, and process efficiency, ensuring that data-driven insights and scalable processes support revenue growth and GTM strategies. The position works closely with cross-functional leaders to optimize sales performance and strategic initiatives.

Job Description:

• Leads operating cadences by driving forecasting, pipeline reviews, territory planning, and business reviews (monthly/quarterly)

• Owns dashboards and data integrity by building and maintaining dashboards and executive reports, ensuring accuracy of sales data, and supporting business reviews

• Collaborates cross-functionally by partnering with Finance, Product, Solution, and Delivery teams to design and implement scalable processes

• Defines and influences KPIs by establishing and monitoring sales performance metrics, including territory allocation, forecasts, conversion rates, and process compliance

• Drives strategic initiatives by implementing CRM and sales enablement systems, automating reporting, redesigning quotas, and refining sales workflows

• Monitors sales funnel health by tracking lead generation, opportunity progression, and pipeline coverage to ensure revenue goals are met

• Supports quota setting and territory design by working with leadership to define quotas aligned with company objectives and market opportunities

• Conducts root cause analysis by investigating variances in forecast versus actual performance and recommending corrective actions

• Drives adoption of tools and processes by ensuring consistent use of CRM systems and standardized processes to maintain data integrity and improve efficiency

• Prepares executive insights by synthesizing sales performance into actionable recommendations for leadership

Requirements

• Education - Degree in Business Administration, Finance, Marketing or any related f ield with equivalent degree.

• Related Experience - Minimum of 5-7 years' experience in revenue operations, GTM (go-to-market) strategy, or sales operations in a high-growth technology company.

• Proven experience working with senior management stakeholders, both internal and external.

• Proven experience in sales forecasting, pipeline management, and performance tracking.

• Experience working with senior leadership stakeholders across multiple functions.

• Knowledge

• Proficiency with Salesforce, HubSpot, or other CRM tools; advanced skills in Excel.

• Strong understanding of sales metrics, pipeline management, and forecasting methodologies.

• Familiarity with process automation, dashboard/report building, and sales productivity tools.

• Soft Skills:

• Strong communicator with the ability to influence and collaborate at all levels, including executive leadership.

• Excellent organizational skills, able to prioritize and manage multiple initiatives.

• Strong analytical thinking, problem-solving, and data-driven decision-making.

• Comfortable working in ambiguous, fast-paced environments; proactive and adaptable.

Benefits

Work Set-Up: Hybrid in BGC, Taguig (3x a week)

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