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Subject Matter Expert

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Pasig, National Capital Region, Philippines TAPServices, Inc Full time ₱150,000 - ₱300,000 per year

Job Duties:  Handle L2 escalations and resolve technical/process issues  Act as subject matter expert and provide guidance to end-users  Coordinate with cross-functional teams for issue resolution  Document best practices, solutions, and process improvements.

Job Requirements:  Entry level or experience IT/technical support  With analytical and decision-making skills  Familiarity with ticketing systems and escalation workflows  Excellent communication ability and learner mindset

Education- Bachelor of Science in Information System or related field