Team Lead
7 days ago
JDN IT Square or 1Nito Tower | Graveyard Shift | Onsite
Are you ready to take the lead and make an impact?
We're looking for a Team Lead to oversee a dynamic group of analysts and senior analysts in our residential mortgage process function. This role is perfect for someone who thrives in a fast-paced environment, enjoys mentoring others, and is passionate about delivering excellent service.
What You'll Do:
- Lead a team of 12–20 mortgage professionals
- Drive performance and quality through coaching, huddles, and recognition
- Manage pipeline and ensure SLA metrics are met
- Act as a subject matter expert and support team development
- Collaborate with cross-functional teams to improve processes
What We're Looking For:
- 2+ years in a supervisory or team lead role
- Strong communication and leadership skills
- Experience in billing and familiarity with Microsoft Office
- Background in finance, lending, or mortgage servicing is a plus
- Willingness to work onsite during graveyard shifts
Perks & Benefits:
- Competitive salary
- HMO with one free dependent
- Life insurance
- Free parking
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