IT Service Desk

We are seeking a Service Desk Team Lead with strong customer service skills and a solid technical foundation to join our dynamic IT team. The ideal candidate will be responsible for providing first-level support to end-users through various communication channels, including email, phone, chat, and walk-ins.Key Responsibilities:Ticket Management:Create and...

The IT Service Desk Specialist manages the IT support system and handles the first line troubleshooting of concerns raised by the different business units. The Service Desk Associate are shared between the Business Systems and the Technical services group and will be reporting to both team managers.Job Responsibilities:Provides continuous first-line support...

This role is critical in delivering timely and professional support to users, ensuring incidents and service requests are logged, prioritized, escalated, and resolved in accordance with ITIL-aligned service management practices.1.Incident Management & Technical SupportServe as the first point of contact for IT-related issues via phone, email, chat, or...

Position: Help Desk SupportLocation: Makati CityThe Help Desk Support will serve as the first point of contact for clients' inquiries and concerns related to Life Insurance, HMO/Medical benefits, and Personal Accident Insurance. This role ensures timely resolution, accurate information dissemination, and efficient coordination with providers and internal...

Datacom Muntinlupa City, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Service Desk Analyst role at Datacom Datacom Muntinlupa City, National Capital Region, Philippines Join to apply for the Service Desk Analyst role at Datacom Our PurposeHere at Datacom, we connect people and technology to solve...

On-site - Muntinlupa 1-3 Yrs Exp Bachelor Full-time Share Job Description We are seeking an exceptional Italian Speaking - SERVICE DESK professional to join our dynamic team in Bonifacio Global City, Taguig City, Metro Manila. This is a full-time position that offers you the opportunity to be part of a leading Information & Communication Technology company...

Overview Unleash Your Talents with Us! Hi there, our future IT Service Desk Engineer! Happy to see YOU here. Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from Finance, Human Resources,...

Overview The Italian Bilingual Service Desk Specialist is responsible for delivering high-quality technical support to both Italian and English-speaking end-users, ensuring prompt resolution of IT incidents and service requests. This role involves diagnosing and troubleshooting hardware, software, and network issues, managing tickets through established IT...

Integrated OS Muntinlupa City, National Capital Region, Philippines Overview Join to apply for the Senior IT Service Desk Engineer role at Integrated OS Here at Integrated OS, you'll be part of a team delivering exceptional offshoring services, bringing together skills from Finance, Human Resources, Information Technology, Customer Service, Marketing,...

Bachelor's degree in information technologyAt least with 1 year experienceJob Description:are responsible for providing technical support for staff or customers. Their everyday tasks can include:Troubleshooting network systems, company-issued hardware and related software.Responding to incoming requests for IT support.Performing technical maintenance on...