IT Service Desk

We are seeking a Service Desk Team Lead with strong customer service skills and a solid technical foundation to join our dynamic IT team. The ideal candidate will be responsible for providing first-level support to end-users through various communication channels, including email, phone, chat, and walk-ins.Key Responsibilities:Ticket Management:Create and...

IT Service Desk Specialist – Centris, QC (Onsite | Night Shift)Join our growing IT Support team in Eton Centris, Quezon CityWe're looking for skilled IT Service Desk Specialists who can deliver top-notch support for global users in a fast-paced environment.What You'll DoProvide tech support for hardware, software, VPN, Citrix, and OutlookManage and resolve...

Qualifications:We are accepting at least 1 year experience as TSR or Technical Support Representativeor At least 6 months experience as IT Service Desk or Help DeskHas basic knowledge in troubleshooting internet, mobile phones, tablets.Details:Location is Eton Centris, Quezon CityFull onsite and shifting schedule20 percent night shift differentialHMO on day...

The Level 2 Service Desk Analyst is responsible for overseeing the daily operations of the IT service desk, ensuring the efficient and effective resolution of user requests, incidents, and problems. This role plays a pivotal part in maintaining high service standards, ensuring compliance with ITIL best practices, and driving continuous service improvements....

L1 Job Description:Three to four (3-4) years' experience providing IT Infrastructure field support, which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements.· Basic understanding of PC hardware set-up and...

Position: Help Desk SupportLocation: Makati CityThe Help Desk Support will serve as the first point of contact for clients' inquiries and concerns related to Life Insurance, HMO/Medical benefits, and Personal Accident Insurance. This role ensures timely resolution, accurate information dissemination, and efficient coordination with providers and internal...

Overview The Italian Bilingual Service Desk Specialist is responsible for delivering high-quality technical support to both Italian and English-speaking end-users, ensuring prompt resolution of IT incidents and service requests. This role involves diagnosing and troubleshooting hardware, software, and network issues, managing tickets through established IT...

Integrated OS Muntinlupa City, National Capital Region, Philippines Overview Join to apply for the Senior IT Service Desk Engineer role at Integrated OS Here at Integrated OS, you'll be part of a team delivering exceptional offshoring services, bringing together skills from Finance, Human Resources, Information Technology, Customer Service, Marketing, Sales...

Job Description:Three to four (3-4) years' experience providing IT Infrastructure field support, which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements.Basic understanding of PC hardware setup and...

IT Service Desk Specialist – Centris, QCJoin a Global Tech Support Team | Onsite | Night ShiftLocation: Centris, Quezon CitySetup: Onsite | Graveyard & Shifting ScheduleWhat You'll Do:Provide efficient IT support and troubleshooting for hardware, software, VPN, Citrix, and Microsoft OutlookManage and resolve tickets via ServiceNow (SNOW)Handle Active...