IT Service Desk

We are seeking a Service Desk Team Lead with strong customer service skills and a solid technical foundation to join our dynamic IT team. The ideal candidate will be responsible for providing first-level support to end-users through various communication channels, including email, phone, chat, and walk-ins.Key Responsibilities:Ticket Management:Create and...

Qualification:Must have at least 2- 3 years experience as Service Desk or Help DeskMust have voice and international accountProficient in Active Directory and Service NowCan start ASAPJob Type: Full-timePay: Up to Php40,000.00 per monthBenefits:Company eventsHealth insuranceOpportunities for promotionPay raisePromotion to permanent employeeWork Location: In...

The IT Service Desk Specialist manages the IT support system and handles the first line troubleshooting of concerns raised by the different business units. The Service Desk Associate are shared between the Business Systems and the Technical services group and will be reporting to both team managers.Job Responsibilities:Provides continuous first-line support...

The Level 2 Service Desk Analyst is responsible for overseeing the daily operations of the IT service desk, ensuring the efficient and effective resolution of user requests, incidents, and problems. This role plays a pivotal part in maintaining high service standards, ensuring compliance with ITIL best practices, and driving continuous service improvements....

This role is critical in delivering timely and professional support to users, ensuring incidents and service requests are logged, prioritized, escalated, and resolved in accordance with ITIL-aligned service management practices.1.Incident Management & Technical SupportServe as the first point of contact for IT-related issues via phone, email, chat, or...

L1 Job Description:Three to four (3-4) years' experience providing IT Infrastructure field support, which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements.· Basic understanding of PC hardware set-up and...

Position: Help Desk SupportLocation: Makati CityThe Help Desk Support will serve as the first point of contact for clients' inquiries and concerns related to Life Insurance, HMO/Medical benefits, and Personal Accident Insurance. This role ensures timely resolution, accurate information dissemination, and efficient coordination with providers and internal...

Datacom Muntinlupa City, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Service Desk Analyst role at Datacom Datacom Muntinlupa City, National Capital Region, Philippines Join to apply for the Service Desk Analyst role at Datacom Our PurposeHere at Datacom, we connect people and technology to solve...

On-site - Muntinlupa 1-3 Yrs Exp Bachelor Full-time Share Job Description We are seeking an exceptional Italian Speaking - SERVICE DESK professional to join our dynamic team in Bonifacio Global City, Taguig City, Metro Manila. This is a full-time position that offers you the opportunity to be part of a leading Information & Communication Technology company...

Overview Unleash Your Talents with Us! Hi there, our future IT Service Desk Engineer! Happy to see YOU here. Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from Finance, Human Resources,...