IT Service Desk

We are seeking a Service Desk Team Lead with strong customer service skills and a solid technical foundation to join our dynamic IT team. The ideal candidate will be responsible for providing first-level support to end-users through various communication channels, including email, phone, chat, and walk-ins.Key Responsibilities:Ticket Management:Create and...

IT Service Desk Specialist – Centris, QC (Onsite | Night Shift)Join our growing IT Support team in Eton Centris, Quezon CityWe're looking for skilled IT Service Desk Specialists who can deliver top-notch support for global users in a fast-paced environment.What You'll DoProvide tech support for hardware, software, VPN, Citrix, and OutlookManage and resolve...

COMPANY PROFILE: One of the world leaders in business process, consultancy, and information technology services.Position: IT Service Desk Company Industry: BPO CompanyWork Location: Alabang MuntinlupaWork Schedule: Shifting ScheduleSalary: Php 26, ,000 Work Set-Up: Full OnsiteBenefits:HMO for Employee and 2 Dependents (On Day 1)Quarterly performance...

The Level 2 Service Desk Analyst is responsible for overseeing the daily operations of the IT service desk, ensuring the efficient and effective resolution of user requests, incidents, and problems. This role plays a pivotal part in maintaining high service standards, ensuring compliance with ITIL best practices, and driving continuous service improvements....

Pay: ₱30, ₱50,000.00 per monthJob description:Job descriptionBachelors degree in IT, CS, or any Computer related courses only3 years of experience as Technical / Helpdesk /3 years of experience in CITRIX/ CLOUDExperience in handling Infrastructure (network & servers) and Application (system, application and cloud) issuesFollow ITIL Practices (Incident &...

We are seeking a highly motivated and experienced Service Desk Lead to oversee and manage our service desk operations. The ideal candidate will ensure timely resolution of client issues, enforce SLA adherence, and lead the service desk team to deliver exceptional customer support.Key Responsibilities·       Lead and manage day-to-day operations of the...

YOUR ROLECEVA's first point of contact for IT related service requests, incidents, follow up and escalations in Mandarin.Associate Support Engineer will provide customer service, IT support (basic troubleshooting) and account management (creation, modification and termination) to CEVA Global employees.The Global IT Service Desk will operate 24x7 including...

Introduction We are looking for dedicated and skilled Service Desk Administrators to provide technical support and ensure smooth operations for our MSP clients. The ideal candidates will be responsible for ticket resolution, client support, and assisting in the maintenance of our service desk systems.Key ResponsibilitiesProvide first and second-level support...

The Service Desk Engineer is responsible for providing Level 1 technical support andservice dispatch to customers, both internal and external, across different practice areas. Service Desk Engineer provides Tier 1 support. Performs as the first point of escalation of IT infrastructure incidents that involve clients, customers, service providers, internal...

IT Service Desk Specialist – Centris, QCJoin a Global Tech Support Team | Onsite | Night ShiftLocation: Centris, Quezon CitySetup: Onsite | Graveyard & Shifting ScheduleWhat You'll Do:Provide efficient IT support and troubleshooting for hardware, software, VPN, Citrix, and Microsoft OutlookManage and resolve tickets via ServiceNow (SNOW)Handle Active...