CSR | AT&T account | Open for all segments | Virtual hiring process

1 week ago

Ayala Alabang, National Capital Region, Philippines ALL ASIA MANPOWER SERVICES, INC. Full time ₱200,000 - ₱250,000 per year

About the role

We are seeking a talented Customer Service Representative (CSR) to join our dynamic team at ALL ASIA MANPOWER SERVICES, INC.'. In this full-time role, you will be responsible for providing exceptional customer service to our valued AT&T clients, primarily through inbound call centre support. This is a virtual position, allowing you to work remotely from the comfort of your home in Muntinlupa City, Metro Manila.

What you'll be doing

  1. Handling inbound customer inquiries and resolving issues in a friendly, professional, and efficient manner
  2. Providing accurate information and solutions to customers on a wide range of products and services
  3. Documenting customer interactions and maintaining detailed records
  4. Contributing to the continuous improvement of customer satisfaction and team performance
  5. Collaborating with cross-functional teams to deliver exceptional customer experiences

What we're looking for

  1. Strong communication and interpersonal skills, with the ability to empathise and connect with customers
  2. Excellent problem-solving and critical thinking abilities to effectively handle complex customer inquiries
  3. Proficiency in using customer relationship management (CRM) systems and computer applications
  4. Flexibility and adaptability to work in a virtual environment and embrace new technologies
  5. A passion for delivering outstanding customer service and a commitment to continuous learning and improvement

What we offer

At ALL ASIA MANPOWER SERVICES, INC.', we are dedicated to creating an environment where our employees can thrive. We offer competitive compensation, opportunities for career development, and a range of benefits to support your well-being. Join our team and be part of a company that values its people and is committed to helping you reach your full potential.

About us

ALL ASIA MANPOWER SERVICES, INC.' is a leading provider of outsourced customer service and support solutions. With a strong presence in the Philippines, we partner with renowned global brands to deliver exceptional customer experiences. Our mission is to empower our clients to focus on their core business while we handle their customer service needs with efficiency and excellence.

Apply now and become part of our talented team at ALL ASIA MANPOWER SERVICES, INC.'

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